dinner and breakfast buffet was standard, nothing special. room was quite cozy although a bit cramped for a suite, the AC is annoying. pool is enough for 5 persons to be comfortable, jacuzzi is good for 3. staff was generally accomodating and polite. the disappointing part was the check-in and check-out experience, very poor booking system. we were told that all rooms are fully booked, but we booked more than a month earlier, even paid cash. only after waiting for 45mins and complaining twice at the front desk then they gave us a room. upon check-out they charged us additional fees on top of the PhP3000 deposit. but when we reviewed the bill they are charging us for fees that was included on the initial bill. they end up refunding part of our deposit. totally unacceptable and does not even par with a 3-star hotel. i would not recommend this hotel to my friends and relatives visiting the the Phils.
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- Also Known As:
- Acacia Hotel Manila Metro Manila, Philippines - Muntinlupa