Stayed at this wonderful hotel along with my partner for honeymoon in July 2010(clicked 2012 October option as couldn't write such back dated review)...First of all the good points about this resort-:
Airport pickup & drop- Excellent,right on time
Reception at hotel-Very Good with welcome drink & a swift & efficient check in
Rooms-Very Good,Very Clean,spacious,Efficient housekeeping,well ventilated,pool facing with a small balcony,clean washroom with modern amenities(though wished it to be bigger)
Meals-we were on all inclusive package,Food variety & quality was exceptional..in fact we avoided having meals somewhere else to relish their cuisines(sweet dish especially cakes were wonderful)..they also served snacks in between meals which were also good..beverages were complimentary even in the pool
Activities - Every evening was marked with in house entertainment such as karaoke,dj,magic show etc which never let you get bore..they also had games room
Pool- pool is of a good size,clean & has a bar...
Hospitality-Excellent..restaurant staff is very efficient & soft spoken...front desk staff too are very pleasing..they even give bicycles & umbrellas to roam around the hotel
Location-Located in south Goa..a quite place..resort is near to arossim beach(just few hundreds metres away from the beach)
Meals & Hospitality deserve 7 stars...resort is so self sufficient you don't want to go out for anything..but for those who want to explore goa then better stay in the North..overall an amazing experience in a very marvellous resort..
We stayed in superior room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Dr. Verma,
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Warm greetings from all of us in Goa!!
Thank you for giving us the pleasure of serving you during your recent stay with us at The Heritage Village Club. We are indeed very happy to have had this opportunity.
I would also like to thank you for taking the time out to post such a wonderful reveiw on tripadvisor.
It is delightful to know that you throughly enjoyed your holiday with us and your positive feedback on the services , accomodation, cuisine, the all inclusive package and the facilities is very inspirational to all of us.
It is appreciation and acknowledgement such as yours that keeps the entire team and me highly motivated to keep doing our best.
My team also joins me in thanking you for the lovely compliments that you have given all of us in your review.
It is our constant endeavour to deliver excellant services and make our guests feel special in every aspect by providing them with the highest quality of service.
We once again thank you for the recomendation and look forward to having more opportunities to serve you on your future holidays to Goa.
With Warm Regards
The Heritage Village Club - Goa
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.