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“The staff have excellent attitude towards guests.” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Goa - Arpora - Baga

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DoubleTree by Hilton Hotel Goa - Arpora - Baga
4.0 of 5 Hotel   |   Ximer, Arpora 403518, India   |  
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Ranked #4 of 11 Hotels in Arpora
Certificate of Excellence 2014
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“The staff have excellent attitude towards guests.”
4 of 5 stars Reviewed November 30, 2013

This is the second time in 5 months that we have gone back to stay at the Hilton Double Tree. The staff remembered us and were as courteous and friendly as ever. The food at Flame Restaurant was amazing. Get a room on the first floor or second floor to avoid the pigeons that dirty the balconies.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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697 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 28, 2013

Double Tree at Hilton doesn't look like any other 4 star hotel. Apart from the entrance and lobby the way to the rooms wasn't very flattering and looked very dingy. Even the lifts felt claustrophobic.

The house keeping was slow and often mixed up the our orders with someone else's. We expected better and a more professional approach by the Hilton staff.

The breakfast is a large spread and is quite appetizing as well, hotel staff is courteous and helpful.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
84 reviews 84 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 27, 2013 via mobile

Stayed for about 4 nights at the hotel. Check in was very good and smooth. The walnut and choc cookie at arrival was absolutely smashing. We were a large group and we were all given adjoining rooms. The property is beautiful and quiet. They was a problem with our room floor as it kept getting wet due to the ac vent of the room below ours. Housekeeping was decent. Rooms were decent not luxurious. Wash room was fine with good supply of hot water. Air conditioning was good. All rooms have balconies. Pool was really nice. A little far from baga though they do provide an hourly shuttle. Has used the baby sitting service which was very nice. Buffet / food was very good including baby food. To sum it up nice quiet property with very good reception staff.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 23, 2013

The restaurant staff can be better coordinated in terms of service provision. The location was advised by my travel agent as literally 5 minutes walk to the beach - in actual fact its was 15 mins drive to the beach (more like 30 -35 mins walk). This is misleading info by the agent. The hotel is in a built up area but good value of money.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, Maharashtra, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 21, 2013

Before arriving we called to inform the hotel that we were at lunch and would be checking in in half an hour. On arriving we were still made to wait at least an hour before we got our room. Though it must be said the front desk staff did an outstanding job of managing a chaotic situation with a lobby full of irritated guests all waiting for their rooms. The room itself was spacious, well appointed but needed a second round of cleaning as soon as we checked in. Maybe the staff were under too much pressure to hand over the rooms.
Also the room door refused to open with the key card and the staff had to be called to resolve the issue, which again took some time.
Then on the experience changed for the better.
The Doubletree is away from the beach but then thats why they can offer you large rooms and well manicured lawns and ample parking. The Arpora Saturday night market is bang opposite the gate and an event one must experience. I think I saw people from atleast a hundred nationalities there in one place.
Breakfast was excellent. So was the pool.
Overall a good experience and value for money.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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DTGOA, General Manager at DoubleTree by Hilton Hotel Goa - Arpora - Baga, responded to this review, December 19, 2013
Dear Paresh,

Greetings from DoubleTree by Hilton Goa Arpora Baga!

Let me first of all thank you for providing the detailed feedback about your stay in January. We regret the delay in the check in and key issue, however are happy that rest of the stay was comfortable and you enjoyed the experience including that at the Saturday night market.
We look forward to welcoming you back to the hotel for another oppurtunity to show case the Hilton standards of hospitality.

Regads

TP
T.P.Sreejith
General Manager
tp.sreejith@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore, India
1 review
3 of 5 stars Reviewed November 19, 2013

i had a grt time, over all hotel was grt with dinning open 24/7 as sm time v even dropped by 3 in the morning. our room was near pool with door opening towards it so it was beautiful. reception area was awesome to be .

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTGOA, General Manager at DoubleTree by Hilton Hotel Goa - Arpora - Baga, responded to this review, December 19, 2013
Dear LadlyB,

Greetings from DoubleTree by Hilton Goa Arpora Baga!

Let me first of all thank you for providing the feedback about your recent stay at the hotel. We are glad that you had a memorable stay and that the hotel product and services on offer matched your expectations.

We look forward to welcoming you back to the hotel for another oppurtunity to show case the Hilton standards of hospitality.

Regads

TP
T.P.Sreejith
General Manager
tp.sreejith@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi, India
1 review
5 of 5 stars Reviewed November 19, 2013

We are completely satisfied with our stay at Double Tree by Hilton.Hotel Staff was very courteous,polite and friendly especially Front Office Manager Nithin.Hotel has an excellent buffet spread for Breakfast,Lunch & Dinner.Distance to Baga is around 3kms and if you have a bike you can reach there in just 10mins. I would definitely recommend this Hotel to my friends and colleagues.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTGOA, General Manager at DoubleTree by Hilton Hotel Goa - Arpora - Baga, responded to this review, December 19, 2013
Dear Varun,
Greetings from DoubleTree by Hilton Goa !
We thank you for taking time to post the feedback about your recent stay at the hotel. We are proud that Nitin was able to showcase the hospitality standards and that he ensured that you had a great stay.
We look forward to welcoming you back to the hotel at the earliest convenient period.
Regards
TP

T.P.Sreejith
General Manager
tp.sreejith@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Goa - Arpora - Baga

Address: Ximer, Arpora 403518, India
Phone Number:
Location: India > Goa > Arpora
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Arpora
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Goa - Arpora - Baga 4*
Number of rooms: 104
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DoubleTree By Hilton Hotel Goa - Arpora - Baga

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