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“Great place to unwind, helpful staff, below average food” 4 of 5 stars
Review of Resort Rio

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Resort Rio
4.5 of 5 Hotel   |   | Tambudki, Arpora 403518, India   |  
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Ranked #3 of 11 Hotels in Arpora
Bangalore
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Great place to unwind, helpful staff, below average food”
4 of 5 stars Reviewed July 23, 2014

Resort Rio is a quaint, albeit large place nestled along the banks of the Baga river. We were a group of 24 people who checked in to Rio on a super stormy, super rainy evening but we received a warm welcome in to the cozy lobby. Our luggage was promptly transferred in to the shelter of the lobby while the reception staff quickly helped us with our room keys. One thing you can be rest assured of is that any instruction you give will be followed to a T. Apparently our rooms had been pre-allotted basis instructions given out by the super boss and the staff at Rio was clear that they would not budge. Safe to say that you can plan your surprises and they will not let you down.
The rooms we were allotted were quite spacious with an attached balcony overlooking the villas and the river beyond. I had read up about Rio prior to the trip and basis a lot of recommendations had asked them for a pool facing room but I was told that due to the demand, these rooms were charged INR 1000/- plus charges over and above the room rent per night. However the view from the river facing rooms was beautiful too, what with the incessant rains and the verdant greenery around. The AC in the rooms did give a bit of trouble but housekeeping was quick to rectify any and all problems. The beds are very comfortable and so is the sofa bed, trust me, coz I spent all 3 days in a friend’s room, sleeping on the sofa bed. The first night I had to call for bed sheets and a quilt coz it was cold and obviously no one in the hotel would have been expecting the sofa bed to actually be used!!! I got the items within 5 minutes and the best part was that the next 2 nights the sofa bed was kept opened up and laid out as a proper bed, sheet, pillows, comforter et all…
The bathroom was good, had a bathtub, all basic amenities except for a FAUCET  and I was horrified. Honestly had this been a personal trip I would have checked out coz I cannot survive on tissues, I don’t think Indians have started warming up to that concept yet, so yes it would be good to keep all customers in mind. I know there are plenty of hotels that do not have faucets and I wonder why… they also do not keep toothpaste so you will have to call for one.
Rio has a nice big pool and a gym for the health conscious clientele. The café seemed like a good place though we did not eat there. The restaurant adjoining the café was where they served the breakfast, lunch and dinner buffets. Frankly the food was a disappointment. Lunch was the only meal that we enjoyed, breakfast spread was very limited and dinner options were way too bland for the Indian palate. This is something they have to work on considering a majority of their guests were Indian.
The approach road to the resort is not paved so during monsoons it turns in to a slushy mess but don’t let that deter you. Baga beach is about 15 minutes from Rio and you can always hire a bike. In fact the resort may help you. Or you can walk up a little to this white color house that houses a restaurant by the name of Anand something. The aunty there is very sweet and she gave us 2 activas on hire for 24 hours. She charged us 300 per bike and payment is to be made in full before taking the bikes. You will have to give them an original ID proof though. And this holds good for all these people who lend bikes on hire.

Room Tip: The river facing rooms too have a nice view
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pracilo, Front Office Manager at Resort Rio, responded to this review, August 6, 2014
Dear Guest,

We thank you for your time and a positive review of our resort. We are pleased to know that you and your group had a pleasant stay and referring our resort as a great place to unwind from the busy hectic schedule of work and life. Blessed with abundant nature’s beauty and breath-taking views contributing to each one’s well being and the time of their lives.

In additions to the above the repeated comments on our genuine hospitality with a smile, ultra luxurious spacious rooms with pleasant views, efficient and prompt service, nice huge pool, state of the art health gym and our convenient location to all the major attractions in North Goa.
We have also noted your constructive comments on the heath faucets, the food and the approach road however rest assured the latter work will be completed before your next visit, our seasoned F&B Director, Mr. Sunil Mathai will review your food comments. The selected room category may have fewer rooms with health faucets taking into consideration the unique and elegant bathroom interiors.

Nonetheless, thank you again for your feedback and looking forward to your future visit - either group or personal family visit.

Please do visit us on face book and our website for special offers, promos and updates…

Warm regards,

Pracilo D’silva
Front Office Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,019 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
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English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2014

I visited resort rio on 17th july 14 and stayed till 20th. resort is fantastic calm quiet very pleasing ambience.hospitality was fabulous. food is ok in pickled mango. jalsa is fantastic. dont try cafe rio food is pathetic (you can even get crunches in stomach) although there coffee is really classic.
If looked forward dont try zara as its highly over priced they dont ask for procedure what they are about to do and i personally got an issue with them and told reception girl and zara staff about over charging they didnt solved anything and was laughing over us. that was very bad and not supposed to happen in a five star property

Room Tip: take suite its excellent if you can pay till 10000 inr
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pracilo, Front Office Manager at Resort Rio, responded to this review, July 24, 2014
Dear Guest,

We thank you for your time and a positive review of our resort. We are pleased to know you found our resort to be peaceful, calm with very pleasing ambiance and fabulous hospitality; appreciated our delectable cuisines at Pickled Mango and Jalsa – our pure veg. restaurant and real classic coffees at the Rio Café Bar.

We have noted your comments on your concern at our Zaara Spa. We appreciate the feedback and the same is being investigated by our Spa Manager and rest assured corrective measures will be in place if the same is found to be true, as we pride ourselves in providing genuine hospitality with a smile.

A future visit will better reflect our commitment towards service excellence.

Please do visit us on face book and our website for special offers, promos and updates…

Warm regards,

Pracilo D’silva
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

Nice location, clean and comfortable rooms, kind assisting at desk, fine breakfasts, all in all a flawless and pleasant experience. I enjoyed my stay at Resort Rio. And very good experience with the staffs i would like to share those name Vinayak, Patrick, Agnelo, Aashay these people were awesome.

Thanks,

Sajid ABbas

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pracilo, Front Office Manager at Resort Rio, responded to this review, July 24, 2014
Dear Guest,

We thank you for your time and an excellent review of our resort. We are pleased to know that you had all in all a flawless and pleasant experience; appreciated our nice convenient location, clean and comfortable rooms, great breakfast spread and genuine hospitality with a smile.

We have noted your service recognition comments on our fellow staff members and the same will be shared with them for their diligent efforts. We hope to see you soon again!

Please do visit us on face book and our website for special offers, promos and updates…

Warm regards,

Pracilo D’silva
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2014

From Ravi and Monali:

We were in this resort from 22.06.2014 to 27.06.2014. We stayed in Deluxe room. The room was very spacious, clean and pool facing. Every Resort staff was polite and humble. Special thanks to Durgesh and Avit for their help. Our overall experience was superb :) We would strongly recommend every one to stay at Resort Rio in Goa.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pracilo, Front Office Manager at Resort Rio, responded to this review, July 25, 2014
Dear Guest,

We thank you for your time and an excellent review of our resort. We are
pleased to know that you had a superb experience and stay; appreciated our spacious
and clean pool view rooms and genuine hospitality with a smile from our
friendly staff.

We have noted your service recognition comments on our fellow staff members and the
same will be shared with them for their diligent efforts. We thank you for your
recommendation and look forward to your future visit!

Please do visit us on face book and our website for special offers, promos and updates…

Warm regards,

Pracilo D’silva
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014 via mobile

I stayed there for 3n4d it was very relaxing the management considers guest very important the room service was very fast even for the orders which are free like ice bucket etc for which we don't pay one can relax and feel like home...whatever u wish and it's there....I guess it's better the other big branded resorts

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pracilo, Front Office Manager at Resort Rio, responded to this review, July 19, 2014
Dear Guest,

We thank you for your time and an excellent review of our resort. We are pleased to know that you had a relaxing experience and as stated we do emphasis on 2 G's i.e.great and genuine customer service, keeping in mind 'attention to details' being a pivotal factor.

We truly believe in providing each and every guest the time of their lives and value for money. We thank you again for your comments and look forward to your future visit!

Please do visit us on face book and our website for special offers, promos and updates...

Warm regards,
Pracilo D'silva
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

Stayed at Resort Rio for 4 nites with my famiy and found it to be a excellent resort rite from its exterior view..We had a comfortable stay..They provided me a luxury deluxe room..When i entered my room,the first word was WOW !!!!Excellent room wit private balcony..interiors were just fantabulous..Very friendly staff..esp BHAVANA,..in the reception area..a lady with a smile.Her ability to interact with their guests is just amazing.Pool area was very clean..and hotel staff was always there to help whether it ws in kids club or at the pool side..Food was good and served well according to our choice.. our experience was great as ur two employees ,worth to mention are Sachin and a guy on dosa counter ( dnt know his name)..their way to interact was very impressive..still missing his dosas at home...As none of the beach is at the walking distance,but bikes are easily available very near to the hotel. and it is just 5 minutes drive to baga or calangute beach...Overall it was a wonderful trip and RESORT RIO contributed much to make it a memorable one..Whenever goa again,its Resort rio for sure...Highly recommend it to friends n all.
Ritesh Puri, Punjab,India

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pracilo, Front Office Manager at Resort Rio, responded to this review, July 19, 2014
Dear Guest,

We thank you for your time and an excellent review of our resort. We are pleased to know that you had a comfortable stay; appreciated the resort right from the outset to the exterior views, WOW effect luxury deluxe rooms with private balconies and fabulous interiors, clean magnificent pool, delectable cuisines served at each restaurants and most importantly our convenient location to the nearest Baga beach, close proximity to all the major attractions in North Goa and without fail our genuine hospitality with a smile.

We have noted your service recognition of our fellow employees and rest assured the same will be shared with them for their diligent efforts. We thank you for the recommendation and look forward to your future visit!

Please do visit us on face book and our website for special offers, promos and updates...

Warm regards,
Pracilo D'silva
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

It's was an excellent holiday for 3rd stay the rooms are spacious with good ambience.food is excellent with many varieties in veg on demand they managed jain food also , swimming pools was clean n well maintained Mrs bhavana and Mr ritu at the reception were very helpful and polite, Mr ashutosh at the mango pickel restaurant was at our service whenever we demanded anything Mr krupesh did a fast track check out without wasting any time..In short the resort and the management get 7 stars

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pracilo, Front Office Manager at Resort Rio, responded to this review, July 19, 2014
Dear Guest,

We thank you for your time and a great review of our resort. We are pleased to know that you had an excellent holiday on your 3rd stay; appreciated our spacious rooms with wonderful ambience, delectable cuisines with varied choices both in Veg. and Jain food at the restaurants, clean and well maintained swimming pool and as always our greatest pride, genuine hospitality with a smile.

We value your comments and your special mention of praise to our fellow employees; rest assured the same will be shared with them for their diligent efforts. We look forward to your future visit!

Please do visit us on face book and our website for special offers, promos and updates...

Warm regards,
Pracilo D'silva
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Resort Rio

Address: | Tambudki, Arpora 403518, India
Phone Number:
Location: India > Goa > Arpora
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Arpora
#2 Romantic Hotel in Arpora
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Resort Rio 4.5*
Number of rooms: 82
Official Description (provided by the hotel):
Resort Rio, A Five Star Luxury Deluxe Spa resort in Goa, is spread over 10 acres on the banks of the Baga river and is just a 5 minute drive from the world famous Baga beach. ... more   less 
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Also Known As:
Resort Rio Hotel Arpora
Resort Rio Goa/Arpora

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