My experience of Fairy Glen "resort", at the cost of R1800.00 per person per night, two sharing a room.
On arrival there was no barman available – this was after 4pm on what seemed like the hottest day of the year so far.
After some convincing the tour guide went to get the guests some drinks. The beers were lovely and cold but there was no bottled still water available.
We then set off for our guided nature walk. This consisted of about an 800 meter walk up a jeep track where our guide pointed out a fire fly and a couple of bushes. The walk leads to the dam wall of the Fairy Glen dam. Our guide suggested we climb to the top, as the view was spectacular.
Our guide was right, after a strenuous climb up it was a lovely view.
During this time, our guide stayed behind, swimming in the pool at the bottom of the dam wall.
Then to our room, - first I had to step over a dead bird, and then indoors I got to kill the first huge cockroach.
The rooms are grotty with broken bathroom fittings, cracked tiles and dirty bed linen. Did I mention all the cigarette buds that were lying around outside?
Dinner was “pap en sous”, braaied chicken and eight braaied steaks, for the eight guests. I went back for more pap and sous, (it was good) but the tomato relish was finished.
After requesting more relish from the chef, I was informed that some of the other guests had more than their share of relish and now it is finished.
I complained to the manager, who did not really say much.
I complained to the lady that was in charge of the rooms (she did offer us another room, but I had no hope that it would be any better, the lady did change our bed linen)
I complained to the chef – who then stared at me like I might be braaied next.
I complained to our waitress.
I asked if the owner was available, but got told no.
I also got to kill the second massive cockroach as he/she peeked at me while I was brushing my teeth the next morning.
Needless to say, I showered with my flops on.
I could go on, but it is all more of the same.
I had entered to participate in an event early the next morning at Brandvlei dam. The arranged early breakfast that I had arranged did not happen. There was no staff to be seen when we left at 7am.
We did not return for our included lunch or game drive.
Instead we stopped at Fairview and had a lovely lunch.
O ja, I did also write to the owner, Mr de Jager to complain;
“Although we wish to satisfy visitors, there is no way to do it in your case.
Thank you. PJ DE JAGER, FAIRY GLEN SAFARIS”
- Also Known As:
- Fairy Glen Hotel Worcester