I stayed here to two nights on a business trip. The hotel is comfortable, the food good, but it has a certain style. There are three themes lifts (I personally liked the shark cage), there is a climbing wall, and all the TVs in the bar are were showing extreme sports.

The room had modern décor and the shower a glass window so you could look into the room and out to Table Mountain (or even the other way).

I would describe some of the colours as gross and they could be seen as extremely tacky! But they work here and give the place a feel like no other. You will love it or hate it!

One of the most strangely decorated hotels I have ever stayed at. It was definitely a bit of a shock on arrival at midnight after a long flight from the UK. However everything works well and its fun discovering all the new quirks. The smoking, or as they call it coughing, room is hilarious.
The best thing about the hotel is the staff, friendly, helpful and professional. Food is good, the bar is excellent and the location is almost perfect.
Would definitely return here.

We stayed in this fabulous hotel for 2 nights in June 2007 and couldn't fault it. The attention to detail was excellent with touches like a glass of fruit juice as you check in, and a pin-code safe in the bedroom. The room was amazing with a really comfortable king-size bed and a view of Table Mountain that was difficult to tear myself away from. I loved the shower which had a floor-to-ceiling window into the bedroom!

Breakfast in the restaurant was excellent, as was the room service and especially the cocktails!

Didn't get to try out the climbing wall on the days we were there, but it looked very impressive.

The staff were very helpful in organising taxis and recommending places to visit etc.

What a pleasant experience! We stayed at this hotel (now the Protea Fire & Ice) for 4 nights leading up to Christmas. It was at the tail end of our South African holiday and needed something comfortable and well-suited for our needs. This place met them.

Number 1, the service was impecible! I'm a stickler for hotel service. Having spent many years in the industry, I look for it and expect it. It is obvious that this hotel company and the management values excellent guest service. They delivered. I LOVE when employees remember me and call me by name. We were ALWAYS greeted with kind smiles and service. From reption, to the restaurant, the bar, to transportation, everyone made us feel very welcome. Thank You!

The design was well planned and comfortable. Often times hotels try to go trendy and hip and end up looking overdone or cheap. Not this place. The design is hip and quality. And...with a nice sense of humor.

Price/Value it was worth it. The room was comfortable and necessary for our tour days. Upkeep and housekeeping is excessive...but they do it with ease.

The Pool...is odd. I would have loved to swim but its difficult to relax with restaurant patrons watching you. Also...my only issue was the bar staff was sometimes not as attentive as everyone else.

Regardless, they delivered. The location is a little sketchy but we never felt unsafe. The hotel provided us with gracious transportation and quick service. They're hired cars are a little more than taxi's but the service and speed was impressive.

Good Job!