My wife, 4-year-old daughter & I had the pleasure of staying here for a 'weekend away'. As a business traveller, I have had the opportunity to stay with many hotels - yet NONE have provided the excellent and amazing customer service that I received at Spier Hotel. I hate to be so easily influenced but the fact is that if you treat my wife & daughter well, I'm a happy man. The staff at Spier Hotel treated my daughter like a princess! They were happy to help us with an extra bed and to have conversations with my daughter at every opportunity. I must commend you on the attention paid to my family - whatever customer service training you are using is brilliant & I hope you keep this up!
- Official Description (provided by the hotel):
- Spier, in the heart the famous Cape Winelands, is more than a hotel. It is a destination in itself. One of the first hotels in South Africa to be Fair Trade in Tourism certified, Spier offers visitors a variety of authentic experiences - from food and wine to outdoor activities - in beautiful surroundings. ... more less
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