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“poor service” 1 of 5 stars
Review of Tokara

Tokara
R310 | P.O. Box 662, Stellenbosch 7599, South Africa
27 21 808 5900
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Ranked #18 of 105 things to do in Stellenbosch
Certificate of Excellence 2014
Attraction details
Strand
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“poor service”
1 of 5 stars Reviewed December 18, 2013

Arrived at 13h00 to do wine tasting first and then sit down for lunch. We waited for 15 minutes to be served at the tasting after enquiring twice. None of the attendants were interested in service and seemed incompetent to handle the number of people in the tasting room. Tired of waiting we abandoned our plan and drove off to another venue. Hopefully we will have a better experience at one of their nabours.

Visited December 2013
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139 reviews from our community

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Date | Rating
  • Dutch first
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English first
Lausanne, Switzerland
Senior Contributor
43 reviews 43 reviews
15 attraction reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
“gorgeous, delicious, unexpected”
5 of 5 stars Reviewed December 14, 2013

went for a day ride in the wineyards, and stoped at Tokara without knowing anything about it... didn't keep the business card, and spend weeks afterwards trying to identify the place again, in order to go back

the food is absolutely delicious, original, quite unexpected (salmon with vanilla ice cream)... cheap, and most importantly, in an amazingly beautiful setting

Visited July 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Disappointed!!”
3 of 5 stars Reviewed November 27, 2013 via mobile

Being in SA for a week n a couple of days in stellenbosch we were saving tokara for the last night.we were so excited to have dinner here.the view is outstanding n we were there just in time for the sunset.
We ordered the cob ravioli n it lacked salt or any kind of punch.the mains were pretty good. My husband indicated that he would like a glass of wine with his meal but no one came to take that order.service was slow even though the place wasnt full. Almost always we had to ask them to come over to clear.
When the bill arrived we paid cash. after waiting for 15 mins for the change we stopped one of the staff n asked for it. she says to us " do you want it all?"
They had assumed we left them a 33% tip!!! No one came to ask us how our experience was. .. or they would have received this review in person.
I have never given a restaurant a bad review, if I'm not happy I normally don't go back. But this experience left me feeling like they cheated us out of one more good meal in SA n that's hard to
forgive!

Visited November 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Yes!”
5 of 5 stars Reviewed November 10, 2013 via mobile

We have visited this restaurang many times during the last years. The first times we got excellent food but then it went down in quality. Now we tried again for lunch and are very happy to find that the freshness and the exciting combination of the ingredients made it a real pleasure. We will certainly come back again.

Visited November 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
16 reviews 16 reviews
4 attraction reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
“Excellent scenery and setting”
4 of 5 stars Reviewed October 20, 2013

My boyfriend and I did not get to walk around the vineyard or the ground.

The entrance to the wine tasting room offers a view of the wine making facility (basement) which I think is very clever. The wine tasting room itself has a very warm feeling, with an excellent view and huge fireplace. Unfortunately, I did not enjoy standing by the bar as the bar gas a barrell type shape which for a short person standing against it makes a little uncomfortable. However, there are high table and high chairs and comfortable sofas away from the bar but if you were in a group of people, you tend to stick with them.

This is by far my favourite wine selection. They offer more "drier" wine selection than any other winery I visited. A bonus... olive oil tasting! It's worth a try.

Visited October 2013
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