We had a party of 11 people for a birthday celebration at this restaurant. The booking was made months in advance and we were impressed with the attention given to it up until the time of arrival. Some of our party stayed in The Country Guesthouse and so we started with pre-dinner drinks in the manor house which went without a hitch. Once seated in the restaurant around 7.15pm, service fell apart. The same waiter was allocated to us but the time taken to get wine and water flowing was unacceptable and quite trying to the host. We explained that we would pour the wine ourselves and his only job was to ensure that wine and water was available. This seemed to be a difficult concept to deal with. At no stage during the evening were we approached by the manager to see if everything was in order. No acknowledgement of a birthday celebration was made either. Only 3 starters were ordered and then we waited 1 1/2 hours for the mains. A full restaurant is not an excuse. Generally our party was happy with the steaks. The signature dish - duck and cherry pie was disappointing; it was on special at half price and perhaps that would explain the miserly amount of duck. Overall it was an OK experience but we prefer out of the ordinary. Won't be back.
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