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“Cosy in winter, great in summer. Excellent place.” 5 of 5 stars
Review of Ons Genot Country Lodge

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Ons Genot Country Lodge
4.0 of 5 Lodge   |   Bottelary Road | Koelenhof, Stellenbosch 7605, South Africa   |  
Hotel amenities
Certificate of Excellence 2014
Glasgow, United Kingdom
1 review
“Cosy in winter, great in summer. Excellent place.”
5 of 5 stars Reviewed July 16, 2013

This is the 2nd time we have visited Ons Genot, we are are a young (ish) couple, +/- 30 and have found the place to be of great standard both times. I'm Scottish and travel extensively with work, my wife is actually South African, so we have a good understanding of both local and international standards.

I can honestly say that the negative comments on one previous post are purely slanderous and not at all accurate. I would describe Ons Genot as a nice family run establishment, with good attention to detail. The rooms are not the Ritz in London (neither are the prices) but are of excellent standard, very clean and with great facilities (swimming pool, tennis, free tea/coffee, free port & sherry in front of the open fireplace in winter, which creates a really nice, cosy atmosphere)

The owner, Marleen was always happy to help with anything we asked her for.

Our rate included a dinner at the on site Raddish restaurant, in very nice settings, and a cellar tour
at a local wine estate.

Once again a great stay and we will happily come back to Ons Genot next time we come to Stellenbosch.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
    61
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Utrecht, The Netherlands
Top Contributor
69 reviews 69 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 6, 2013

Marleen the hostess really knows what she is doing, we really bonded with her in a short time and we normally don't have a need for it but Marleen really wants to help you. She arranged a couple of wine tours and taxi's for us. Simonsig is nearby , you can have a Nice (french)luxury dinner or if you want you can go to volkskombuis which serves traditional south african dishes. Ons genot sits next to steak restaurant which is okayish. We played a game of tennis, drank some wine, went to he swimming pool and to stellenbosch "down-town". Chose this place if you care about service.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Top Contributor
114 reviews 114 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed April 5, 2013 via mobile

I struggle to understand some of the remarks on this place. We enjoyed a terrific welcome, a lovely room with its own garden, and a good breakfast. No coffee facilities in-room, but a residents lounge fully equipped.

On our stay, the restaurant was closed for the public holiday, which meant a drive for dinner, but this was a minor inconvenience. Very helpful young lady helped us plan our wine tour and we did agree this place deserves a return visit.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
353 reviews 353 reviews
184 hotel reviews
Reviews in 173 cities Reviews in 173 cities
336 helpful votes 336 helpful votes
4 of 5 stars Reviewed March 18, 2013

Being outside of Stellenbosch - the quiet bids you to relax and unwind. The sunset across the vineyards can be stunning. Marleen (co-owner) was always accommodating and caring. The rooms were very comfortable and the breakfast (included) at the 'Radish' restaurant was great. So much so, I stayed extra days. I would strongly recommend it for those to want to be close but not in the hussel & bussel of Stellenbosch.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cranleigh, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 11, 2013

We and another couple stayed at Ons Genot for four nights and we all enjoyed every minute. We were on a wining and golfing trip and found plenty to occupy ourselves within a few kilometres. Ons Genot is a few kilometres out of Stellenbosch and so private transportation is necessary, although it does supply tranquility and relaxation in its rural setting.
Our rooms were spacious and clean, with patios with outdoor seating and good quality towels etc - one was an upgrade to air-conitioning the other cooled by a ceiling fan. Both worked well.
Our hosts, Marleen and Eric, were incredibly helpful on all fronts - Eric's IT expertise being very useful and Marleen's all-round bonhommie contributing to our enjoyment of our stay. On our final morning (we were due to fly home that night) we had arranged to play golf nearby but could get only an early teetime. Flight bag storage for the day was no problem and Marleen very kindly prepared a generous packed breakfast for the four of us as sustenance during the round - much appreciated, Marleen.
The Radish Restaurant (in the grounds) provided excellent food (the steaks, with their sauces were outstanding) in a beautiful setting. A cooked breakfast was also served in the restaurant.
The grounds were kept tidy and the pool cleaned of leaves etc each morning.
The comments of Jinty 125 and Heathrowdweller seem to apply to another establishment - not that in which we stayed. The first of these contained vitriolic comments of a hurtful personal nature which suggest a lack of monitoring by Tripadvisor staff and the second is little better.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 30, 2013

We cannot describe peacefulness we experienced in such beautiful settings. Marleen upgraded us on arrival. The room was a great size, with a patio and garden outside. We were fortunate to take advantage of their special offer, and had some amazing meals both breakfast and dinner at the restaurant which overlooked the dam. Recommend eating on the deck in the summer as the scenery is lovely.
Slightly out the way but it makes for a magnificent retreat after exploring the surrounding wine lands and towns.
We cannot thank Marleen and her staff enough for making our stay a very pleasant one

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 29, 2013

.....doesn't deserve its ranking purely because its giving people a false impression of the standard of accommodation in Stellenbosch.
Stayed at this place in Jan 13 and quite honestly it was like the land that time forgot! The reception area is built from Kitchen Units - a terrible impression when one arrives and it doesn't get much better from there. The rooms were clearly furnished back in the early 90's and haven't seen any investment since. The curtains and bedding completely bleached out by the sun, the room a mish mash of styles, who knows what look they were trying to create here?? There is a stool clearly intended to fit under the make-shift dressing table which is taken up by the TV that you can't even get a picture on - satelite TV, you might have if only it would work. Anyway the offending stool comes into its own when you try to go to the toilet during the night and due to the fact that it needs to sit in the middle of the floor you are in danger of seriously injuring yourself on it! Things are glued and stuck together here, taps are broken and drip and there are ant infestations in the rooms and wasps nest everywhere. If you would like to charge anything such as your camera, ipad, ipod, smartphone as us travellers do, then you must negotiate crawling under that dressing table and when you locate the plug socket you aint gonna get your travel adapter plus plug in the space provided. And if you should want to upload or download anything prepare for the wrath of the management as they 'don't see why travellers need to upload photographs'.
The chore of breakfast, (and it clearly is a chore for all concerned) has been abdicated by the owners to the onsite restaurant -Radish which seems to be run by a bunch of surfers who seem to be inconvenienced by morning. They are unkempt and hungover at breakfast with bed head hair and sloppy sweats. They will ask you what you want for breakfast but wont give you any indication of what they would like to offer you by providing a menu - oh no that would be easy. The warm continental options are crawling with flies and the cooked option is swimming in grease!
The only positive I can say about this property is that it was clean. However, the place is being kept clean by the paid staff and I really hope they are paid well, cause its clear that they are the only ones doing the work around here! Marlene is a regular on the reception in sweating gym gear and Eric lurks in the shadows - his role not really apparent.
If you have never been to stellenbosch and the surrounding areas then you will not know that the standard here for accommodation and eating establishments is very high. For equivalent prices paid for this accomodation you can get a beautiful stay with exceptional standards. Unfortunatley the people here seem to have given up on themselves and their property, and I would recommend that you shop around and get value for your money and not be taken in by the ranking of this property as we were.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnsGenot, Owner at Ons Genot Country Lodge, responded to this review, February 1, 2013
Dear Jinty125 (or must I say Heathrowdweller according to your previous review),

You must be the king of the kingdom of the Blinds. You mention things that only you see and experience. Are all are other guests retarded?

Why all these lies, defamative accusations and offencive insinuations?

It's still a mystery for us why you are doing this. What have we done wrong to you?

Your review(s) do not help tourists, it's rather the opposite, you are falsely misleading them and you are doing exactly the same with the Hussards Grill restaurant in Stellenbosch.

In addition, you are damaging other people's bona fida family businesses who have worked hard to built something up. Does this satisfy you? Does this give you a cick?

Is this the aim of Tripadvisor?
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ons Genot Country Lodge

Address: Bottelary Road | Koelenhof, Stellenbosch 7605, South Africa
Location: South Africa > Western Cape > Stellenbosch
Hotel Style:
Ranked #15 of 42 Specialty Lodging in Stellenbosch
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ons Genot Country Lodge 4*
Number of rooms: 9
Official Description (provided by the hotel):
Ons Genot Country Lodge is a luxury country retreat situated on the famous Bottelary Wine route of Stellenbosch, between Hartenberg Wine estate and Devon Vale golf estate. All rooms, with en-suite bathroom, are comfortably equipped according to European standards. Ideal to stay several nights or weeks. Thanks to our central position, we are the ideal hub to discover the Cape, play golf or enjoy the wonderful wines of the region. Our restaurant offers a la carte traditional cuisine. We speak English, German, French, Dutch, Afrikaans. ... more   less 
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