We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor Management and Sad Advertisement Scam” 1 of 5 stars
Review of Baskin-Robbins

No photo provided
Got a photo?
Add it.
13000 W Indian School Rd, Ste A11, Litchfield Park, AZ 85340
Improve this listing
Restaurant details
McAllen, United States
Top Contributor
98 reviews 98 reviews
37 restaurant reviews
Reviews in 49 cities Reviews in 49 cities
30 helpful votes 30 helpful votes
“Poor Management and Sad Advertisement Scam”
1 of 5 stars Reviewed July 21, 2014

Went there on 20 Jul 14 - received a text that it was National Ice Cream Day - 2 Scoops and a Free Waffle Cone... Ok sounds like a plan.

We go there tell the young man about the text msg, he laughs says well it always 2 scoops and free waffle cone Hmm ok.

We give our orders - he talks to the other girl and asks about the waffle cones she states she been there only since 1 PM,
we gave our order 1 was filled then next and the only 1 reg plain - left - he states I can only give the reg - the ones with chocolate I have to charge you. the time was approx. 9:10 pm. I advised we came in because of the text he it was PER Management and I have to follow the rules.

I did see a sign on about the 2 scoops and free waffle cone and no small print on the type of waffle cone etc. we were sale of 3 persons .

It was disappointment - Management You Need to Get ACT together and clarification on the advertisement process also.

I respect he is following the rules but given the time, "special", and that you had poor planning process / waste consideration on the non sale items Hmm make you wonder, esp when the girl states she been there since 1pm to the other worker.

Thumbs Down on this visit!

  • Visited July 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1 review from our community

Travelers who viewed Baskin-Robbins also viewed

Litchfield Park, Central Arizona
Litchfield Park, Central Arizona
Litchfield Park, Central Arizona
Litchfield Park, Central Arizona

Been to Baskin-Robbins? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Baskin-Robbins, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.