Came to the Wigwam for a scientific retreat and the place is just perfect for that. The conference center is well organized for meetings and the resort adds a little special to the meeting. I liked the ambiance, jazz playing in the grounds, and fantastic oasis pool. The atmosphere was particularly conducive to networking.
The best thing about the Wigwam is the customer service, which is better than I have experienced in a very long while. Everyone was attentive, gave attention to detail and went the extra mile. When I asked to stay for 3.5 hours past check out time, no problem. Everyone was friendly and gave the impression they genuinely wanted to help. The maid cleaned the room spotless and with attention to detail, I had a cold and took the tissue box near my bed, rather than take it back to the bathroom, I received a second box. The food servers were friendly and attentive to special request. This is of course what one expects at a good hotel but rarely gets it.
I stayed in the oasis area, which was newly renovated. The room was huge, comfortable, great bed and quiet. The room overlooks the Oasis pool, which is fantastic. Large, heated to a perfect temperature, lit at night. It was right out my room and with the heating, I went swimming in January, with 45 degrees outside and delighted in it. After some laps, the hot-tub next to the pool with colleagues. Fun and relaxation.
I would most gladly come back again for a meeting, but I would not come here for a vacation. The resort does not hold enough to entertain either a coupe or family staying all day and in is not located well for excursions being in the suburbs, neither in the city, nor is some beautiful spot. For a meeting, it is perfect.