I booked 3 days from the 3rd to the 6th of November to celebrate 6 years anniversary with my wife and ended up staying for just one night. Walking into the lobby, We were greeted by extremely nice staff and the renovated public area wowed us. We were upgraded (bonus!) to a suite and after a long flight, we couldn't wait to drop our bags off and start having a good time. We were directed to our room and I gave the keys to my wife thinking she was going to be surprised by the 4.5 star hotel that I booked and as everyone gave it such awesome reviews, I was for certain the rooms were going to be nice. They were not.
The rooms are 2.5-3 star max. We then went back to the front desk and asked for their newest room so we were degraded to a normal room which were newer but not much better. We called Expedia who we booked our trip through, cancelled the 2 nights and went to a five star hotel an hour away from Wigwam the next day after playing 18 holes at the Wigwam golf course.
Nice Resort! Awesome Service and everyone was so helpful but its not 4.5 stars. Its 3 stars