The hotel grounds are spectacular and the views from the hotel's terrace, watching the sun go down are quite something. The welcome glass of champagne on arrival is also a wonderful touch. This is unfortunately where our compliments cease. Whilst we were in a standard room, which in itself was delightful with Molten Brown toiletries, the walls to these rooms were so thin we could hear the conversations of the adjacent room. Our room did suffer with the shower severely leaking and water unavailable for many hours. The offer to move rooms at 9pm when we were leaving the next day was not ideal. The water was eventually fixed after us pressing for this, as we did not wish to move rooms so late.
The hotel's restaurant Bosmans was a huge disappointment. Whilst the quality of the food was good, we could not enjoy our meal due to the stiff, formal nature created by the 'grand' room. There was no background music and felt we were required to whisper, therefore distinctly hearing diners cutlery against their plates. Stuffiness for stuffiness sake does not make a 'posh' restaurant.
A heated discussion with the Hotel Manager when checking out did result in our drinks (2 glasses of champagne and 2 glasses of red wine) and one meal being compensated but felt we had to really push for this, which in our opinion was the very least the hotel could have done for us.
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