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“Top Notch Hospitality” 5 of 5 stars
Review of African Pride Crystal Towers Hotel & Spa

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African Pride Crystal Towers Hotel & Spa
4.0 of 5 Hotel   |   Corner Century Boulevard and Rialto Road | Century City, Milnerton 8000, South Africa   |  
Hotel amenities
Ranked #1 of 6 hotels in Milnerton
Cape Town Central, South Africa
1 review
“Top Notch Hospitality”
5 of 5 stars Reviewed September 12, 2011

What impresses me about hotels is service, and i must say that i was really impressed with Crystal Towers Hotel. Our group was very well looked after from all members of staff - doormen, vallets, barmen, reception etc. all treated us with class and most of all friendliness and pride. Besides great facilities interacting with the staff made the stay that much more enjoyable. Keep up the good work!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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218 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed September 12, 2011

Hotel was top class, great service, rooms were outstanding and food was incrediable

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review, October 4, 2011
Dear Valued GUEST

I am delighted to hear about the impressive service offered during your recent stay with us. Please be assured that I will congratulate our TEAM for doing a great job!
We look forward to welcoming you back again soon.

Cindy Paulse

GUEST Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed September 12, 2011

We just love the Crystal Towers Hotel! This is the second time we have stayed there, the hotel and rooms are funky and mod, very clean and the staff are unbelievably friendly and helpful. Will definately be back!!!

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review, October 4, 2011
Dear Valued GUEST

We are delighted to hear that the STAFF were so friendly and efficient during your last stay at African Pride Crystal Towers Hotel & Spa. Your commendations will be passed onto the TEAM for doing such an outstanding job.
Thank you for choosing to stay at African Pride Crystal Towers Hotel & Spa and we look forward to welcoming you back again soon.

Cindy Paulse

GUEST Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed September 12, 2011

Such a gem of a spot. I live in Cape Town but quite often frequent hotels and guesthouses in the city and surrounds for business and pleasure. This was a real find. Stayed just the one night but wish it had at least been the whole weekend. I'll definitely be back. Service is great. Food is quality. Rooms are complete with a decor sensory experience. I love the chic feel to it.
As a regular user of Trip Advisor for the reviews, it's the first time I've actually felt compelled to write a comment given the overall experience.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review, October 4, 2011
Dear Valued GUEST

GUESTS' perceptions of the service they receive whilst staying with African Pride, Crystal towers Hotel & Spa ls is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to write down your positive feedback after your stay with us, and to assure you that your comments are being used constructively to maintain and improve, where necessary, our service standards and facilities.
We ceratinly do look forward to welcoming you back again to the African Pride Crystal Towers Hotel & Spa.

Cindy Paulse
GUEST Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Randfontein, South Africa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2011

The decor in the hotel is very modern and creative. You already begin to feel the luxury as you walk through the door. I loved the design of the rooms which are spacious, neat and clean. All your needs are catered for with a DVD player, in-room tea/coffee, bar fridge. The higlight is the bed facing the window (for the view) with a TV that comes out of a panel at the end of the bed when you want to watch. There is a small fitness center with a treadmill and 2 bikes - fine for a quick workout. Didn't have time to use the spa or the pool. The food was great - nice presentation and tasty. Conference facilities were execellent - adequate space, sufficient equipment and reliable service. We had one projector bulb blown during the meeting but it was fixed immediately.
The Hotel is right next door to a main shopping mall and the only downside is that it is not close to the "Cape Town Waterfront", but you can get shuttle service to take you there.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review, October 4, 2011
Dear Valued GUEST

Thank you for taking the time to write down your positive feedback after your recent stay with us at African Pride Crystal Towers Hotel & Spa. Your comments are much appreciated, and we hope to have the privilege of welcoming you to Crystal Towers Hotel & Spa again soon.

Cindy Paulse
GUEST Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2011

This has to be my favorite hotel in Cape Town - it is simpy stunning! (And I've seen and stayed in so many Cape Town hotels)

Don't let the location put you off, Century City is only 10mins from Cape Town CBD and its located right next to Canal Walk shopping centre.

The rooms are modern and stylish and the food and sevice is outstanding.

I've stayed here on a few occassions and will always suggest this hotel to friends coming to Cape Town.

If you looking for a romantic getaway, don't give it a second thought!

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 1, 2011

Upon arrival, we were greeted by some of the friendliest and professional in the business. It was almost like a welcome home.

First impressions were breathtaking. The Decor, lighting, crystal chandeliers, etc. The hot chocolate and homemade cookies were a real treat.

The rooms are imaculate with mood lightiing a welcome touch. There is even filter coffee in the rooms. We found small dvd collection and the "hidden"tv was a fun gadget.

The showers were an interesting "tube"in the room. Security was wonderful with lifts that work with your room key.

The service in the restaurants and bars was excellent and it seems friendly, professional and effecient staff are all that are employed here. Which is a welcome change from many hotels.

The Views of Cape Town and Table Mountain are amazing.

I already have my next few trips booked.

Room Tip: Ask for a high floor
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  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review, August 3, 2011
Dear Valued Customer

Thank you for taking the time to review African Pride Crystal Towers Hotel & Spa and write down your positive feedback about your most recent stay.

GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Crystal Towers Hotel & Spa again soon.

Yours Sincerely

Cindy Paulse
GUEST Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about African Pride Crystal Towers Hotel & Spa

Address: Corner Century Boulevard and Rialto Road | Century City, Milnerton 8000, South Africa
Location: South Africa > Western Cape > Cape Town > Milnerton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Milnerton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — African Pride Crystal Towers Hotel & Spa 4*
Official Description (provided by the hotel):
African Pride Crystal Towers Hotel & Spa is where innovative, modern design meets timeless sophistication and luxury. Located in the heart of the Century City urban hub, African Pride Crystal Towers Hotel & Spa is settled beside a palm-lined canal, and boasts views that stretch out towards the majesty of Table Mountain. Situated a mere 15 minutes from the airport, city centre, V&A Waterfront and the start of the luscious Cape Winelands, Cape Town is at one’s fingertips. What we call – Cape Town’s back yard. Take advantage of our complimentary scheduled shuttles to and from the CTICC, V&A Waterfront, Table Mountain, Camps Bay and Clifton Beaches. If you want to stay close by, take a walk across our exclusive access bridge to Canal Walk Shopping Centre, with 400 stores open all day. On your return, unwind on the deck with some fresh sushi and delicious cocktails, whilst watching the sun set over the metropolis. However, if you are looking for an intimate dinner, make your way down to the Towers Restaurant for a dining experience designed to entice the senses. If relaxation is at the top of your list, then a visit to the Award Winning Life Day Spa is an absolute must. It offers a unique place of relaxation that provides sanctuary from the stress of modern life. Facilities include treatment rooms for individuals and couples, a floatation chamber, a gym, sauna and steam rooms. To end the day, return to your magenta lit room and kick back with one of our complimentary DVD’s from the comfort of your bed or lie back in peace and soak in what it feels like to Live the Crystal Life. ... more   less 
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Also Known As:
African Pride Crystal Towers Hotel & Spa Cape Town/Milnerton

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