When I booked this hotel I noticed that it was only rated 3* and that perhaps in South Africa it was of inferior standard. Was I wrong. This hotel is right in the middle of everything in this beautiful little town. The outside is log construction and it seems a bit like a 'Great Wolf Lodge' in some aspects. Rooms were spacious and colourfully decorated. There is a steam train theme throughout which adds a nice touch.
Breakfast was very good with omelettes to order and all of the other features associated with a buffet. It was not as expansive a selection as some other hotels, but we left breakfasts(s) well satisfied. No other meals are available here, but the sister hotel across the street (The Log Cabin) has an in house full service restaurant. Downtown is only a block away, and a nice Chinese Restaurant and a busy pub with great food also are almost next door. The location is perfect to everything!
The Log Cabin Hotel has 4* and I was told this is because they have the full service restaurant, a heated pool and jacuzzi. The Graywood pool was not heated. If that matters to you, perhaps the Log Cabin would be a better bet, but they are virtually the same in appearance and design.
Our room overlooked the inner courtyard of tropical gardens and pool. I would suggest that you request this when booking as your side wall in both the bedroom and bath are a wall of windows (frosted in the bath of course). Otherwise you may be looking out on the buildings next door or behind!
This is a small hotel with considerable 'character' which is so sadly missing in many large chains. I think you'll like the Graywood!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.