Gross communication failure is how i'd like to term the customer service of Pezula, needs some serious look into their training dept, this is certainly an area of concern, hope the mgmt take a serious look into this
- Also Known As:
- Pezula Hotel
- Pezula Hotel Knysna
- Official Description (provided by the hotel):
- Conrad Pezula delivers a whole new world of luxury and privacy in elegant African style. Situated in Knysna, just a 40-minute flight from Cape Town, it is known for its gourmet restaurant, award-winning spa, exquisite location and secluded beach. A wide choice of activities includes golf, tennis, horse riding, canoeing and hiking. Accommodation is in 78 stylish suites each with its own fireplace, balcony or patio and spacious bathroom, 5 two bedroom villas and the grand Pezula Castle. ... more less
- Reservation Options:
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