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“Romantic Retreat” 4 of 5 stars
Review of The Phantom Forest Eco-Reserve

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The Phantom Forest Eco-Reserve
Phantom Pass, Knysna, Knysna 6570, South Africa   |  
Hotel amenities
Ranked #7 of 28 Hotels in Knysna
Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Romantic Retreat”
4 of 5 stars Reviewed March 2, 2014

Great eco experience in a unique rural forest setting where no lodges were overlooked by another, as far as we can tell. Accommodation was large and comfortable with great views. With a five course breakfast and a six course dinner made to perfection we cannot fault this. Staff was friendly but we felt the lack of a dedicated manager interacting with the guests was missed. Can recommend it for romantic break aways.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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210 reviews from our community

Traveler rating
    153
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Alpine, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 2, 2014

Out stay in this charming phantom forest Eco reserve was the perfect complement to our 3 week Capetown beaches and wine route experience. Knysna is about 6 hours from Capetown and well worth the drive. It's a charming town on the garden route but the Eco lodge up in the forest transports you to another world. Dinner was included our first night..a 6 course affair with lovely choices. Breakfast is also included and is delightful. And if that's not enough, a picnic lunch is also avail. The accommodations are charming, rustic and secluded. A family of monkeys entertained us a few feet from our porch one evening! It's quiet, calming and everyone that works there seems to genuinely like working there:). One of the several group lounging areas has internet so you are not totally "unplugged" while there....though the environment is amazingly conducive to total relaxation.

Room Tip: Personally I prefer the rooms with the forest view ....truly transports you to the tree house mental...
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knysna, South Africa
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2014

If we were any more relaxed during our stay we would have been in a coma! Phantom forest has to be one of the most relaxing, romantic and magical places to escape to from the 'real world' and we relished every moment! The setting is magnificent, the food amazing and the staff are wonderful. It was hands down the best Valentines weekend of my life!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 26, 2014 via mobile

Phantom is an amazing experience. The location is outstanding with the most beautiful scenery and surroundings. The rooms/ chalets are very,very nice and allow stunning views whilst in the bath and shower.
The food is equally good, with the 6 course dinner menu providing wonderful tastes of S.A. cuisine.
My wife and I will be back.

Stayed February 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review, February 28, 2014
Thank you for your review on the Phantom Forest eco-reserve. We are delighted that you had a good stay and we look forward to hosting yourself and your wife in the future!
Regards, the Phantom team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed February 25, 2014

We were delighted with our visit, which surpassed our expectations.

We stayed three nights, and just wandering around on the wooden walkways saw monkies and deer, and from our deck saw many beautiful birds. A guide to them is left in every room, which is a nice touch. The suites are all completely private and set apart from other suites, and beautifully decorated providing you with your own romantic little sanctuary.

Perhaps the best surprise for us was the quality of the food - everything was fresh, expertly cooked, with a variety of flavour combinations and textures which made every mouthful pure pleasure.

Finally, the staff were super - very friendly, genuine people who made us feel at home. If we ever come back to Knysna, this is the only place we will be staying.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review, February 28, 2014
Thank you for your awesome review that you left about our lodge! We are delighted that you had a wonderful stay in our piece of paradise and that you managed to connect with the elusive wildlife living in our forest.
Your comments have helped to keep the team motivated and we look forward to hosting you in the future.

Take care
regards from the Phantom team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014

We stumbled across this gem of a place quite by accident and had the most fantastic experience. The secluded tree huts are stunningly luxurious and the food is absolutely 5 star. We were even greeted by a beautiful little Bushbuck. Well worth a visit.

Room Tip: Definitely the upper tree camp suites that boast an outdoor spa bath.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review, February 28, 2014
Thank you for your review that you submitted about our lodge!
Besides the cuisine, we are delighted that you experienced one of our elusive bushbuck!
We hope to and look forward to hosting you once again in the future!

Regards
The Phantom team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 16, 2014

outstanding! my wife and myself spent 2 fantastic days of our honeymoon in phnatom forest. we felt like in paradise. exquisite cuisine as well. we come back for sure. totally relaxing and excellent service.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review, February 28, 2014
Thank you for your review left on behalf of yourself and your wife with regards to the Phantom Forest eco-reserve!
We are delighted that you had a good experience and look forward to hosting you again in the future!
Congratulations once again on your celebration of love!

Regards
The Phantom team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Phantom Forest Eco-Reserve

Address: Phantom Pass, Knysna, Knysna 6570, South Africa
Location: South Africa > Western Cape > Knysna
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Knysna
#6 Romantic Hotel in Knysna
#11 Family Hotel in Knysna
Price Range (Based on Average Rates): $$$$
Number of rooms: 14
Reservation Options:
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Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna

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