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“Holiday” 5 of 5 stars
Review of Belvidere Manor

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Belvidere Manor
4.0 of 5 Hotel   |   Lower Duthie Drive | Belvidere Estate, Knysna 6570, South Africa   |  
Hotel amenities
Ranked #9 of 28 Hotels in Knysna
London, United Kingdom
1 review
“Holiday”
5 of 5 stars Reviewed February 18, 2013

We had 7 wonderful days at this location with excelent views across the lagon. Service in both resturants was wonderful with excelent service. The cottages provide a good base so that you are not disturbed by other clients. Will return again.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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139 reviews from our community

Traveler rating
    85
    36
    11
    4
    3
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33
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Bordeaux
Top Contributor
65 reviews 65 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 16, 2013

We bookedBelvidere manor on booking .com. Initiatlly we found it quite pricey but the old addage you pay for what you get was so true. It is about a 15 minute easy drive out of knysna in a private area called Belvidere. On arrival we were met by Crystal abubbly and friendly receptionist who sent us to our room no 30. Our rromm in fact was a fully equipped 3 bedroom house with all facilites such as a washing machine,tv microwave and two bathrooms. the house is spectacular and its location looking down over the gardens and the lagoon of knysna is stunning. breakfast is served on the terrace near the reception and th pool are. The owner Sue Mills comes around to chat to her guests every breakfast time. This is a wonderful touch. You will definitely not forget Jeffrey who does all sorts of things around the hotel and is Spot on...we had dinner one night at the hotel which was very good and reasonable. our stay here was too short so we hope to get back some day. thank you

Room Tip: Make sure you stay for 4 days or more and use it as great comfortable base to discover the local are...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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highbridge
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 7, 2013

We had not expected such a magical setting when we booked our lagoon chalet;the experience made us feel that we wished we had stayed for the whole of our winter!The location is just perfect,overlooking Knysna lagoon but just a few minutes drive from all the facilities of Knysna town.I must add that whilst the service at "The Bell" is slow paced the food was always worth the wait.

Room Tip: All the lagoon view chalets are excellent
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 26, 2013

This is more a selection of houses within the complex than a hotel - but that was perfect. We had a wonderful two/three bedroomed house. It was very clean, quiet and spacious (although they were having a bit of an ant problem in the bathroom which was sorted out as soon as we mentioned it). Special mention must go to Jeffrey (one of the staff). He has apparently been there for years, does everything and is the most positive person in the world. He always made us smile.

My only criticism was the speed of service and quality of food in the Bell Tavern. The main restaurant was great but I would stick to drinks in the Tavern.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilderness, South Africa
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2013

Currently staying at the manor and we love every bit of it. Nice accommodation with exquisite gardens in a residential estate. As we love to cycle the place is quite ideal with a lovely pass and views over Knysna. Only downside would be the restaurant choice in the area that is limited - you have to travel to Knsyna which is about 15 minutes away where there is lots of choice. However we would recommend irrespective !

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canton, Michigan
Top Contributor
56 reviews 56 reviews
42 hotel reviews
Reviews in 40 cities Reviews in 40 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 1, 2013

Our family of four all agreed that Belvidere Manor is one place we should plan to return to. We were provided a chalet with three bedrooms, a lounge area and kitchen, offering the option to self-cater. The chalets are set out across well-manicured lawns, with our rooms being very comfortable, two with en-suite bathrooms. Although we experienced a bit of ‘braai-envy’ at our neighbours who had chosen this route for dinner we decided to try out The Bell, the restaurant on pub on the manor’s estate. Big mistake! We arrived at 7pm and received our salad starters nearly two hours later. Why did we not cut our losses and move on earlier? We had already consumed a bottle of wine before we realised the kitchen was in trouble, so driving anywhere was not an option. Anyway, we eventually got fed and the food was pretty good. That experience aside, it did not diminish our Belvidere Manor experience and after a wonderful breakfast the next morning we departed, planning to return.

Room Tip: Ask for a chalet with a view of the lake
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 28, 2012

We spent over 2 weeks at Belvidere Manor. We had a lovely 3 bed cottage which was plenty big enough for us (2 adults, 2 children). Let me start by saying how beautiful the setting is, the lawns are perfectly manicured, the view is amazing and wonderful pool was a stunning attraction for the kids. We really relaxed and enjoyed our time in Knysna. It's a lovely location near Brenton on Sea and Brenton on Lake and only a 5 min drive to the Waterfront. As we were here in 'silly season' things were very busy so we often stayed around the resort with a book and the pool. For the cottage and surroundings this place is fabulous and we would recommend it for families, couples and anyone wanting some peace and tranquility. It's so peaceful and the lagoon nearby is wonderful. The gregarious and friendly Jeffrey was on good form for the holiday and is a lovely guy and very helpful. The cottage could have been better equipped in the kitchen, but generally everything was there and we could cook as necessary. DSTV for the evenings and a DVD player although we had to ask for a cable as it wasn't in the cottage. The showers are a great pressure and the maid came everyday and was pleasant and quick. It was frustrating not being able to use the washing machine in the cottage (only for the owners) and if we hadn't had people living close by would have had to pay hotel prices for washing (and there's a lot of that with 2 kids). As a place to holiday in , totally wonderful and we will be back in a flash.

The minor irritations concern mostly the food and some other service related problems.

We were B&B and at the beginning of the holiday the breakfast was great. Lots of lovely fruit, meat platters and a nice cooked breakfast. As we got later in to the holiday and it got busier, things slipped and there were major issues with seating (shade) and the last day the milk was sour, the granola was going stale and the meat platter consisted of leftover turkey from the xmas lunch 3 days prior. Really not the standard it should have been. Also, no one apologises EVER for things such as sour milk!!

Quite a few mornings we went for early swims around 7.15am. The pool is 'open from 7am' and all the wet towels from the previous day were still lying around and no clean ones out, and the pool hadn't been cleaned.

There is a major issue with shade. Breakfast is generally set up on the stoop of the manor, but by 7.30/8am on a hot day you get burnt alive and there is no way to block the sun on the stoep. So, you can eat on the patio where there are umbrellas. Unfortunately rarely were tables set up on the patio so nearly every day we had to wait whilst someone reset the table. For the life of me I couldn't understand why this wasn't done as standard as everyone wanted shade (lots of families and kids in buggies) Shade also ruined xmas lunch for some families and really a retractable marquee is needed.

Xmas lunch - if you're there again, don't bother. It was a nice idea but poorly executed and managed as though it was the first one ever done. The service was poor, the shade was poor, the watermelon gazpacho looked like sick (out of the mouth of babes...) the turkey was dry and we were lucky as we got there early, but people were complaining after waiting over 1.5 hours for their food! There were a few complaints and grumblings between residents.

Generally the staff are so nice and it just appears they have no proper leadership when it comes to managing a hotel of this rating. Everyone is eager to please but something was lacking in this stay.

Service and food also inconsistent at the Bell Tavern on site (I will leave another review)

The points above are to mainly help the hotel to rectify some of the shortfalls as it really is a stunning place and rectifying the above would make it totally perfect, after all, it has 4 stars.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belvidere Manor

Address: Lower Duthie Drive | Belvidere Estate, Knysna 6570, South Africa
Location: South Africa > Western Cape > Knysna
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #9 of 28 Hotels in Knysna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Belvidere Manor 4*
Number of rooms: 28
Official Description (provided by the hotel):
Overlooking Knysna's lagoon, historic Belvidere Manor built in 1849, is situated in landscaped gardens and offers spacious accommodation in 28 serviced cottages, each with comfortable lounge, a full kitchen and 1, 2 or 3 en-suite double bedrooms. Enjoy breakfast on the terrace of Belvidere House, then relax poolside, take a boat trip, walk forest trails or pristine beaches, all a short drive away. Savour dinner at Caroline's bistro in Belvidere House, or hearty pub meals at The Bell Tavern, voted a Garden Route "Culinary legend". We offer preferential golf rates at Simola & Pezula clubs and a pretty garden wedding venue for up to 60 guests. ... more   less 
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