Portions are generous. Flavours are average to good. But the service... We arrived at an empty restaurant, the first guests of the evening. A full hour later our food arrived! How is this possible!?!
Well, about fifteen minutes into our wait, some 15 Chinese regulars walked in, and were served almost immediately. When I eventually threatened to leave after 45 minutes, I was informed that they were a prior booking and had to take priority. What? If that was the case, they should have told us this up front and we could have made an informed decision about staying or not. Another table of four young women evidently did NOT find it acceptable, and left after an argument with the manager/owner.
My daughter's cold drink took ages to arrive. They had to send someone out to buy it. When it arrived, it was warm. Ice was provided, but surely a restaurant with their markup owes it clients more?
The first beer we chose off the menu was not available. We had one beer of our second choice during our long wait, and when we ordered a second round, we were told that the seeing choice had run out too! Don't these people know about stock planning and timeous ordering?
Used played and glasses are not cleared away, but stay clogging the table.
When the VIP Chinese table finished their meal, they just lit up! What century is this owner in? Has she never heard of SA's class leading anti smoking laws?
The Peking Duck was a real highlight. R195 for a whole duck, served 3 ways as 3 courses. Good flavour and ample quantities!
The rice noodles were super too'
In summary, I would use the Bow Tie as a take away outlet for good quality Chinese food. But as a sit down venue, it its shambolic.
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