We enjoyed a pleasant weekend getaway at this hotel which we chose for it's convenient location, reviews on this website helped in the decision. We weren't disappointed, our room, which overlooked the pool and lagoon, had a private balcony which was a perfect spot to enjoy a sundowner, efficiently supplied by room service. The hotel restaurant only serves breakfast, which is a buffet, very good with a wide choice. A number of excellent restaurants are within walking distance for dinner or lunch and if a greater variety is desired, the town centre and Thesen's Island are a short drive away.
The room itself was comfortable, the air conditioner was really loud though, like it was running at full blast even at it's lowest fan setting, maybe it's supposed to be that way? Staff that we encountered were all friendly and efficient.
If I had a criticism it would be that additional staff are needed at breakfast to clear the tables, used dishes and bowls remained on the table for the duration of the meal. Having to pay for parking also seems very strange to me, I've not encountered this at any other hotel that I've visited!
Overall it was a great stay, I would return.
- Official Description (provided by the hotel):
- One of the best hotel locations in South Africa, the Protea Hotel Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where GUESTS can sign the meal charges to their room account and settle the charge upon departure. ... more less
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