My wife and I overnighted at the hotel and were disappointed in the service and staff friendly ness. The rooms are very nice and modern but as for the quality of stay I would not recommend it. We had to take our own bags to the room on arrival, the kettle did not work, the shower was blocked and when we were leaving I called for a porter to assist us but after waiting 20 minutes we took our own bags. Not what you expect from a 4 star hotel.
I don't recommend it.
- Official Description (provided by the hotel):
- One of Knysna’s most elegant and sophisticated accommodation offerings, The Rex Hotel promises its guests superior service and exceptional comfort. Located on the World Famous Garden Route, The Rex Hotel is one of the most exhilarating getaways in its class. Capturing the essence of four-star luxury, the impeccably appointed Rex Hotel offers travelers a gateway to world-class restaurants, blossoming forests and the shores of the serene lagoon. ... more less
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