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The Russel Hotel: Traveler Reviews

Graham Street, Knysna 6570, South Africa
Hotel amenities
The Russel Hotel
Ranked #20 of 29 hotels in Knysna
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25 reviews from our community

    Trip type
Traveler rating
    5
    13
    4
    3
    0
Date Rating
Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed January 6, 2013

The room is very spacious and the staff is very helpful. It is a pleasant stay at a good location in Knysna.

It is a good location to stopover for those driving along the Garden Route, and need a place to stretch your legs and rest before continuing the journey.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask phait_lee about The Russel Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizemari H, General Manager at The Russel Hotel, responded to this review
January 7, 2013
Thank you for staying at The Russel Hotel, eventhough it was just a stopover. Our pride is our excellent service and friendliness and therefor I would like to invite you to stay longer next time to fully enjoy Knysna and our Hotel.
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Johannesburg, South Africa
1 review
“Large rooms, lots of space, poor air conditioning”
4 of 5 stars Reviewed January 4, 2013

Great location. Near to all major attractions. Walking distance. Large rooms. Air conditioning was poor. Did not work in one of the rooms at all and the other room it could not be turning down so was very cold.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sunith V about The Russel Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizemari H, Manager at The Russel Hotel, responded to this review
January 7, 2013
We are so glad you enjoyed your stay at The Russel Hotel. We do apologise for the inconvenience caused by the air conditioners. We promise to look into the matter and would like to invite you back to enjoy the rest of our excellent services.
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Pretoria, South Africa
Senior Contributor
33 reviews 33 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Russel Hotel is ideally situated”
4 of 5 stars Reviewed January 3, 2013

The Hotel was clean and service was very good. The best thing was that it is situated right in the center of Knysna. It is walking distance from all the restaurants and shops so no driving around at night after a glass of wine!!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask africantreefrog about The Russel Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizemari H, General Manager at The Russel Hotel, responded to this review
January 7, 2013
We are so glad to have to be of service to you and that you enjoyed your stay at The Russel Hotel. Please come again......
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Northwest England UK
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
“Nice conveniently located hotel”
5 of 5 stars Reviewed November 11, 2012

We stayed at this hotel on an overnight stop off in Knysna whilst on our way to Cape Town. It is located in the town centre as opposed to the lagoon area where most accommodation can be found. I wanted to be able to have a look around the town centre and for this, the hotel is ideal. The street is very quiet and the hotel has outside secure parking. It's only a 10 minute stroll down to Knysna Quays where you will find many shops and restaurants. The staff were very friendly and helpful and our room was pleasant and well decorated. I personally found the beds to be very comfortable and I slept very well! Help yourself to a breakfast starter, followed by a cooked breakfast served at your table. Plenty of choice and good portion sizes. Free wi-fi in the reception area. A very comfortable stay.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Altnaharrie about The Russel Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
“A definite stay”
4 of 5 stars Reviewed October 10, 2012

What a pleasant surprise!
Upon arrival we were greeted by a very friendly staff member at reception. Being late in the evening, we were offered something to drink, which we found exceptional because this has never happened to us before.
Our room was very spacious, neat and tidy with crisp linen and a comfortable bed..
The breakfast was superb!
The hotel is very conveniently situated.
Overall: very friendly and helpful staff and we had such a lovely stay that we will most certainly recommend the hotel to our friends and family and will visit again - for sure!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lamontboerdery1 about The Russel Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lizemari H, Manager at The Russel Hotel, responded to this review
October 16, 2012
Thank you for this very positive review.

It is reviews like this that makes the tourism industry flourish and make the effort worthwile.
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Additional Information about The Russel Hotel

Address: Graham Street, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Hotel Style:
Ranked #20 of 29 hotels in Knysna
Price Range: $
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The Russel Hotel
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