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“Bland food & Shocking service” 1 of 5 stars
Review of The Harbour Rock

The Harbour Rock
Site 24A, New Harbour, Hermanus, South Africa
+27 28 3122920
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Ranked #25 of 82 Restaurants in Hermanus
Price range: $9 - $27
Cuisines: African, Seafood, Sushi, New Zealand
More restaurant details
Restaurant details
Good for: Local cuisine, Large groups, Families with children, Doing business, Special occasions, Romantic, Entertaining clients
Dining options: Lunch, Breakfast, Dinner, Dessert, Late Night, Reservations
Cape Town
1 review
1 helpful vote 1 helpful vote
“Bland food & Shocking service”
1 of 5 stars Reviewed September 12, 2013

We were a party of 10 adults and had a great table right at the window.
The venue itself is fantastic but the service is disgusting and the food was tastless.
One in our party wanted to swap the fish on the platter and was told they had to pay in an extra R60 "take it or leave it" - they asked to speak to the manager, the waitress called him and then went off half way through taking our tables order and started taking another tables order!!
We were served starters - without her checking how we were enjoying our food. Then we were served the mains, the prawns were tastless as was the steak which had a funny aftertaste - I send back 80% of the steak and the waitress didnt batter an eyelid! Didnt ask what was wrong with the steak - Nothing!! Noone at our table was asked how our food was or if we were enjoying our meals. Having to ask a few times, we eventully received our bill and realised there was a service fee included so she neednt bother to be polite - the tip was already there! Such a pity that such a brilliant venue can be spoilt by the waitress and the food !!!

  • Visited August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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441 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
South Africa
2 reviews
“Great time had by all!”
4 of 5 stars Reviewed September 4, 2013

We were a group of 25 who descended on the establishment on a beautiful Monday evening. What a treat - views to die for, fantastic food with the best seafood ever! We had a brilliant waitress who served everyone with a smile and a chirp. The later the evening, the more outrageous the demands she took it in her stride. Exceptional dinner!

  • Visited August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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London, United Kingdom
Top Contributor
70 reviews 70 reviews
35 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
“Wonderful Food”
4 of 5 stars Reviewed August 28, 2013

Went here in May this year and must say the food was just delicious. The only down side was that the staff were not very attentive and one of them upset our friends ....... I was blown away with the Thai meal I had and the deserts were to die for. Would definitely visit again but this time during the day to make the most of the amazing views.... Lovely place.....

  • Visited May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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Overland Park, Kansas
Top Contributor
98 reviews 98 reviews
54 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
52 helpful votes 52 helpful votes
“Great food”
4 of 5 stars Reviewed August 21, 2013

The food was great, the server was good, but it took a long time for the food to get to the table. Wish we could have been there during the day, not after dark - the view is outstanding!

  • Visited August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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New Haven, Connecticut, Usa
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent food with a fantastic view”
5 of 5 stars Reviewed August 18, 2013

Great menus, great service, and a view like none other. What more could you ask for!? We came here for dinner and were so smitten that we came back for lunch the next day!

Visited August 2013
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