Seriously, my husband and I did not want to leave this slice of Heaven. Claus and Christophe, the owners, have this place running like a perfect timepiece. Their team never seems to leave a stone unturned and have a keen eye and ear to anticipate your needs. From the moment you arrive to the time you must say goodbye, the owners and staff make you feel like family.
Upon arrival of our week long stay, Steffi greeted us with a local cell phone (a super nice perk), a delicious gin & tonic, and our itinerary for the week along with maps and detailed descriptions of all our excursions and restaurant menus. It was incredibly impressive and much appreciated to have all those details taken care of.
The finer details from a cell phone programmed with important local phone numbers (like a recommended taxi service) to umbrellas in the rooms to a heated floor in the room and bathroom are just part of the package. Our room had a particularly amazing view of Table Mountain and Lion's Head. Every morning we had either a gourmet made-to-order breakfast or ate from the yummy breakfast bar making it a perfect, relaxing way to start the day. Whatever your plans are for the day, Steffi and/or Claire are there to help get your day started.
You get the warm feeling from all the staff who seem to love what they do and want all of us to have the best care. It is apparent that Claus and Christophe are fabulous employers.
A couple of stand-out situations to mention, one day while walking around town shopping, we got caught in a driving rain. We kept walking thinking we were going in the right direction to get back to 2Inn1 and felt we were close. We called on our provided cell phone to get more specific directions and Claus answered . He told us he knew where we were and to stay put for he would pick us up in his car. He arrived within 3 minutes and whisked us back to 2Inn1. It was quite a nice thing to do. He could have easily told us how to get back on own or called us a taxi, but he chose to go the extra mile to help us. That is the kind of place this is.
One night, we decided not to go out to dinner since we were tired from a long day, Claire fixed us the best meal on the fly. I believe her shift was done, but she stayed to make sure we had dinner.
It is these kindnesses that speak volumes about this spectacular gem of a boutique hotel. If there was a way to give more than 5 stars, I would. We plan to go back one day.
Our room was on the upper floor up from the breakfast room.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.