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“A perfect stay” 4 of 5 stars
Review of Southern Sun Waterfront Cape Town

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Southern Sun Waterfront Cape Town
4.0 of 5 Hotel   |   1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa   |  
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Ranked #40 of 103 Hotels in Cape Town Central
Toronto
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
53 helpful votes 53 helpful votes
“A perfect stay”
4 of 5 stars Reviewed January 10, 2009

We booked on a SunBreak offer which included breakfast. The breakfast was more than we could want with an omelet bar, fresh fruit and hot and cold selections. Although the room was a little small it was well appointed, clean and comfortable. The staff was wonderful. The concierge was informative and offered us great suggestions as what to do and where to go. We had a hire car and drove to the Waterfront which is just a few minuets away with plenty of safe parking. Although this was high session we did not find traffic too difficult and did not feel the need to use the hotel shuttle.

We would certainly consider staying here again.

  • Liked — Comfortable Clean
  • Disliked — A little cramped
  • Stayed December 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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986 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockholm, Sweden
Top Contributor
82 reviews 82 reviews
50 hotel reviews
Reviews in 39 cities Reviews in 39 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 10, 2009

This hotel is located about 5-10 min walk from the popular tourist spot Waterfront. It is perfectly safe to walk there during daylight. Otherwise take a taxi or use the hotel shuttle.

The bar area is lively and has a good seating area.

Pool area is kind of small and the pool was mostly used by kids during my stay. The Southern Sun Waterfront is adjacent to the more "posh" Southern Sun Cullinan.

Rooms are identical, it is just that the Cullinan is better looking and attracts more business travelers. It is also a bit more expensive.

The room was clean and holds up well for a four star ranking. No minibar is annoying but room service works very well. Bed was comfy.

  • Liked — Laid back and relaxed four star hotel
  • Disliked — Small plastic bathtub
  • Stayed January 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 4, 2008

If I ever go back to Cape Town, and I really hope I will, there is NO doubt in my mind where I'll be staying- the southern sun waterfront.

The rooms are beautiful, the staff is amazing and the shuttle to and from the waterfront was very useful!!!

Highly recommended!!!

Dikla, Israel

  • Liked — the rooms and shuttle
  • Disliked — nothing!
  • Stayed November 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Cambridge
1 review
5 of 5 stars Reviewed December 3, 2008

We stayed here for four nights after spending some time in Durban and only booked here because the City Lodge was full (although we subsequently heard bad reviews of the City Lodge anyway). To our delight we were upgraded to a suite which was very swanky. Room was clean, staff were friendly and couldn't fault anything. Can't comment on food as we didn't eat breakfast at the hotel (bit pricey at R100 each when you can get much better down the Waterfront) Car park under the hotel was charged at R30 per day but it was safe and they even helped us push start our hire car when it failed to start! Hotel very close to the waterfront, we felt very safe walking to and from hotel even at night although the road outside is five lanes and had to be taken at a run!. There were a few beggers around on the way to the waterfront but they soon lost interest if you politely but firmly said NO. Lots of security about and one even escorted us home one evening (for a small tip of about 20p).

  • Liked — Friendly
  • Disliked — Car Park Charge
  • Stayed November 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 11, 2008

We were looking for a hotel near to the V&A waterfront for one night only as we were duw to go on safari the following day.

We were very impressed with Southern Sun wterfront, it's ideally located and within walking distance to the V&A though the free shuttle bus all very cheap quality hotel taxi's are preferable as the road outside is pretty hairy to cross.

The room was very clean and breakfast was traditional and plentyiful.

Also a note for any disabled traveller, i'm a paraplegic and the hotel has 4 disabled rooms. I fund our room to be of a good quality useable disabled room, with flip down shower seat with hand rails provided within the shower and toilet.

For the bargain hunters we booked this room via Virgin holidays (UK) which was considerably cheaper than all the other standard hotel websites could offer.

overall, very impressed no problems and would use again.
They also have garage facilities if you have a hire car and even though there is a charge they let us have our one night for free.
say no more, very impressed.

  • Liked — location
  • Disliked — nothing.
  • Stayed October 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GERMANY
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2008

My husband and I with our 14 year old daughter stayed in this hotel last July 15-July 21st,2008 for 6 nights. And I would like to write this positive review for anybody who would like to stay in this hotel.

A. Got a rate of ZAR890.00 for 3 people. 2 Adults and 1 child 14yrs old. Tax is 10% of the room rate. Breakfast is ZAR120.00 per Adult. Child's breakfast is free. I just wrote them an email and they were very happy to assist with this rate. We got a double double room on the 12th floor.

B. For transfers we used the taxi from the airport because the hotel charges ZAR270 plus extra ZAR50 per person. Got a rate of ZAR240.00 on our way to the hotel or just get a hired private car/minivan they charge you around ZAR250.00 you can see these counters on your arrival at the airport. On our way back we paid ZAR300 with a taxi from the hotel. More expensive I do not know why.

C. Check-in staff was very efficient and friendly, they offer some refreshment in the lobby with sweets. And also the bell boys are very quick to bring the luggages to our room.

D. The room was on the 12th floor, if I am not mistaken it is only until 14th floor. It was big overlooking the harbour view and the half side of the table mountain. The bathroom was big enough and there was a separate bathtub and a shower too. They even gave us lots of towels everyday. In the room was also equipped with flat screen TV and also a tea making facility. The chambermaid always fill it up everyday with coffee,tea,chocolate,sugar, creamer. The safe was OK we left all our belongings there. Money, credit cards,jewelry,passports.Just see to it that it is always locked before you leave the room. Even if we left the room after 2pm when we came back after dinner it was clean and tidy.

E.The breakfast was superb, everything was there from cereals, fruits,joghurts. Different kinds of breads. Hot variety of food is also there from mushrooms, tomatoes, potato hash and different kinds of sausages and eggs are cooked according to your request. There is also a choice of cold cut sausages. The dining service team were very friendly. We do not wait too long for any requests like tea, coffees and the like.

F. Shuttle runs every half an hour to the Waterfront but it is true you can also walk around 15mins.. The pick up time is quarter the hour or quarter after until 11pm.. It was winter time in Africa when we were there so temperature in the evening could be quite chilly, please bring your jackets with you. But in the morning was sunny until late afternoon. The shuttle was free for us. There was nothing that we paid. If you want to go on tours, you can arrange a tour from the concierge at the lobby. Even a shuttle runs to the Canal Walk with a fee. Just ask for info downstairs.

G. You can also walk to the city in 15mins. Was very convenient to go to the Green Market , the Loop etc... to get an idea of the city you can also take the red hop-in-off bus and also the blue bus at the two oceans aquarium. Get a map on arrival at the airport for the V&A Alfred Waterfront so you will not be lost.

H. The pool was very small but we did not anyway use due to the tempature so cold. Sorry to say no indoor pool.

I. The fine dining restaurants at the waterfront was quite pricey, try also the food court at the V&A Waterfront. It is good specially for the kids. You have a choice from hamburgers to asian food.
The buffet in the hotel was also good for ZAR150.00 plus drinks. We had the buffet on our first night arrival in the hotel. Ala-carte was not a good choice due to the menu was not that interesting specially for kids. It was better off with the buffet at least you have everything from appetizer to dessert and coffee.

J. For any internet access, if you need to use an internet cafe, we can recommend you to go to downtown. It is only ZAR5 for an hour. In the hotel they charge you ZAR15.00 for only 15 mins..

K. To sum it all up, the stay in southern sun waterfront hotel was very very nice. We would highly recommend it for anybody who would book this hotel. Only positive experience I would say. We would still go back to Capetown and book this hotel.

  • Liked — Good breakfast
  • Disliked — No entertainment in the bar area
  • Stayed July 2008, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 2, 2008

We really enjoyed our stay at the SS Waterfront. Our room was facing the road on the 12th floor- very clean, quiet and comfortable. The check-in, check out and the conceirge services were fantastic. The hotel car picked us up from the airport ( extra 270R). The reception desk would promptly receive and convey voice messages to our room from tour companies.

The location couldn't have been better-a 10 minute walk to waterfront. We walked as late as 9pm-seemed very safe. The hotel shuttle -10R pp each way is not worth it- the drop off zone is away from waterfront activities. On the very first day, we actually got lost trying to find our way from drop off point to Mandela getaway jetty.. In my opinion, get directions from conceirge and walk it off or get a map from visitor's center. Follow the colored routes( yellow, red, blue etc). The sidewalks are very well maintained and very visitor friendly. Watch out for crazy drivers while crossing major roads like Lower Butengracht-they connect to N1,N2 and drivers can be in big hurry during peak traffic time.

  • Liked — The whole package
  • Stayed May 2008
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotel in Cape Town Central
#31 Business Hotel in Cape Town Central
#34 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 546
Official Description (provided by the hotel):
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and isauthentically South African. Yizani translates as "Come in...Welcome" in Xhosa, and is perfectly appropriate in that this restaurant offers a world-class welcome that sets the scene for the experience to follow. Our Pool Bar offers daily cocktail happy hours - 2 for 1 specials from 17:00 to 19:00. Our Pool Bar is associated with official Brandy Urban Cocktail Route. ... more   less 
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa

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