From the warm welcome we received when we arrived we knew this place would be good. Staff could not have been any more helpful, even after a few hours there they made you feel right at home. Rooms are "different" with shower not separated from the bedroom but this just made the place even more special. Very close to Long Street and only a short taxi ride away from the V & A Waterfront (also walkable if you prefer). Can't wait to return

Protea Fire & Ice is definately the best and friendliest Hotel I have ever stayed at.
From the Security Guy to General Manager everyone has a smile on their face and they are very attentive to your every need.
Its from home to home.
I recommend this friendly, comfortable hotel to anybody no matter your age.
Mrs C.D Stein

I just came back from Capetown 3 days ago and am so enthused with this hotel that i just had to add a review. I stayed at the hotel for 8 days. The price is really good - supposedly this is a 3 star hotel- but it didnt feel like that at all. It is super clean, the bed is really comfortable, the shower has good pressure, the staff are amazingly nice and accomodating- it is all around wonderful! The breakfast is really high quality too- a lof of fruit and good cheese. I will definately go back!

I spent 1 night at the Protea Hotel Fire & Ice and it was great - one of the most creative hotels that I've stayed in. As I arrived, I was met by a friendly gentlemen waiting at the door to take my bags into the hotel, while I was filling out the form for check-in, we were offered drinks. The ladies at the front desk were all very friendly & efficient. Check-in was quick and easy. The lift that we got into, looked like a shark cage with scenes of water and sharks around you - VERY innovative. On my way down to reception, I got into another lift and this one was very much like being in the cable car up table mountain - 5 stars for creativity.

Then there's the chill area, very informal kind of lobby area where you can just hang out and have a drink ... this place is very vibey.

The hotel itself is situated in town, whereas most tourist would prefer the V & A Waterfront area. There is also some renovation taking place at the hotel, which means that there is some noise through out the day but this should be completed by July 2008.

All in all - a pleasant hotel to stay at.