I have stayed at the Protea Hotel North Wharf twice; the first time at the end of 2012 (for two nights) and now more recently (for three nights). There are a number of things that I really like about this hotel - from the rooms, to the service, the breakfast, the wifi, the location, the parking and the security. To begin with the rooms. They are spacious, airy and full of light - basically a small apartment with a fully fitted kitchen (stove, oven, microwave and fridge/freezer plus dishwasher if you need), a good work area enables me to spread my papers around me, a dining room table, a lounge, bedroom, bathroom (with both a bath and a shower), two TVs (lounge and bedroom) and an opening balcony for fresh air. For me the apartment-style is a real winner ... after a long day of work I can relax in comfort, have a glass of wine from my chilled bottle in the fridge and organize my own food without having to go out again and look for a restaurant. The cupboards are plentiful as are the hangers and contain a safe large enough to fit your laptop. A nice touch is the coffee plunger (with filter coffee – only one sachet per day though) in the kitchen. This time around I did order room service and found it efficient with the food delivered hot (that doesn't often happen in a hotel) and tasty (in the style of large hotels).
Breakfasts are large, with excellent choices for all palates. As a vegetarian I often battle with hotel breakfasts but here there is plenty of choice - hot food (with elements that change daily), cheeses, cold fish/meats, pickles, breads, fruits and everything else that makes up a comprehensive breakfast buffet. The staff keep the coffee coming. The kitchen is open all day so lunch is also available.
The staff are very helpful and friendly - particular mention must go to the front-desk staff but this holds for everyone I encountered. I held two meetings at the Protea North Wharf and they were happy to facilitate parking etc for my guests. Wifi is available in the rooms; it is efficient with a sufficient ‘free’ allowance. I was able to then hook into my own service provider and despite being on-line most evenings and mornings my free allowance didn’t run out. Underground parking with direct access to the lobby is available; this is via a security card that plugs into the lift. The same system allows access to your room floor – a reassurance particularly for women travelling on their own.
The location is superb – particularly for business guests. It is one minute to the N1, located in the CBD, opposite the convention centre and within easy walking distance of the Waterfront and CBD attractions. By car you are five minutes away from Seapoint, Woodstock, Camps Bay, Table Mountain and other Cape Town charms.
The only blip is the business centre in the lobby. To use this facility (I wished to print out my boarding pass) one is obliged to purchase internet access, at a min of R50 it just doesn't fit in with the service orientated environment of the rest of the hotel and the free wifi in the rooms.