Stayed 2 nights. Hotel is in city centre so is good for getting around. Street is a bit dark at night so we didn't venture to far after dark. Room was a reasonable size. No safe in room. Bathroom door was a sliding one which could do with being replaced for a conventional door with lock. Breakfast was ok, standard affair. Staff friendly. Not bad for its price range.

This is a three star hotel situated close to a lot of tourist attractions, shops, bus and train station and V&A. The rooms are okay, but it is not very sound proof so you can hear the traffic and people in the hallway quite good. The breakfast is probably the standard of a three star hotel, not much to choose from and not that tasty.

The staff is friendly but not very service minded. After asking for an adapter for the fourth time we ended up buying one at the local supermarket.

As we were traveling in a group, this hotel was chosen for us. It is not a bad hotel, just was not up to what I had expected.

The rooms are small, and cold. There is no heating, just a ceiling fan. The bed was comfortable, and duvet was warm. There is no soundproofing, so you can hear the lift (I was far from it), street noise, the people in your neighboring room, etc. There is no room safe (a must for South Africa).

I had no towels in the room, and had to call reception twice to get some. On Sunday their restaurant is closed, so the only option was an Indian food court across the road.

The staff were helpful. The breakfast was not bad. The location is great.

I would not stay here again.

Room was dirty, no sheet on bed, no parking for rental car, no wifi (have to buy coupon), lifts not working properly. Disaster. Would not recommend to anyone? Very misleading info on website and Travelstart should definitely take this hotel off their listing