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“Lovely stay” 4 of 5 stars
Review of The Cape Cadogan

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The Cape Cadogan
4.5 of 5 Boutique Hotel   |   5 Upper Union Street | Gardens, Cape Town Central 8000, South Africa (City Bowl)   |  
Hotel amenities
Ranked #21 of 103 Hotels in Cape Town Central
Certificate of Excellence 2014
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Lovely stay”
4 of 5 stars Reviewed December 29, 2012

We really enjoyed the stay although we felt the location was not that great. Staff very friiendly though. Good breakfast and good value - would recommend but must have your own car as not many places close by to walk to. The advice we received from staff on where to go was very good with excellent recommendations

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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470 reviews from our community

Traveler rating
    365
    83
    13
    8
    1
See reviews for
35
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
1 review
5 of 5 stars Reviewed December 23, 2012

What a fantastic hotel and staff. Courteous, quick to help -- they made our trip very, very memorable and special. Champagne for the birthday, and they even let us stick around a little longer as we had some time to kill before heading to the airport. Can't wait to come back!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paget Parish, Bermuda
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 21, 2012

We enjoyed our stay at Cape Cadogan which was part of our honeymoon in South Africa. The staff were very friendly and we were upgraded to a luxury room! We felt very safe at this location which is located in the city and not far from Table Mountain. The breakfasts were delicious and in addition to the fruit, cheese and cereal buffet you also ordered eggs, pancakes, omelets etc... During the evenings there were complimentary appetizers and port/ sherry. We also had treats delivered to our room in the evenings. A lovely property to stay in.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2012

Great location in the Gardens. Lovely building and architecture. Superb room and lovely stone floored bathroom. Staff were very helpful. Superb breakfast. Free sherry and port in the evening! Couldn't have asked for more.

Stayed December 2012
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Harrisburg, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 8, 2012

We had a great visit with this hotel. The staff were very attentive, and eager to please. Great location for exploring Cape Town, yet still a very private feeling to it. My wife and I were there on honeymoon and loved it, it struck exactly the right cord for a romantic getaway. We got great advice on sights and restaurants, but never felt "intruded on" by the staff. We'd heartily recommend the Cape Cadogan to anyone

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cambridge, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 4, 2012

We spent our last night of our holiday here recently. We couldn't have chosen better. The staff were all fabulous. We were welcomed warmly and immediately offered a drink in the lounge and then shown our very comfortable room. We were helped with choosing a restaurant for the evening and before we left for dinner enjoyed a complimentary sherry and smoked salmon blini by the fire in the lounge. The location is right on Kloof st which is full of restaurants, bars and clubs. The next day we weren't leaving for the airport until 7 pm but our cases were stored for us without hesitation and a room promised for us to use to freshen up for our flight. All in all we were very happy with our stay here.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 30, 2012

In general the hotel is looking tired... paintwork is peeling in places. Our room was ok, but the light in the bathroom didn't work properly, so you end up showering in the dark!

Nice restaurant area, and the service is good (as it is in SA in general).
But no food available during the day, and the pool is tiny and loses sunlight around 4pm.

We even had paint on the handle of the door...sounds minor but gives an indication that attention to detail is lacking.

Position is ok, but at the other end of town from main hotels and waterfront area.But it's a small city ,so only cost about £4 by taxi to get across town.

Maybe shop around before booking.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy P, General Manager at The Cape Cadogan, responded to this review, December 4, 2012
Dear Guest

Thank you for writing a review of our Hotel. All of us at the hotel spend our lives looking after our valued guests and therefore we take any constructive feedback such as you have written, very personally.

I can assure you that the maintenance team is busy painting our hotel on a daily basis, primarily due to the fact that the Hotel is a National Monument and is over two hundred years old. These very things mean that we have to constantly maintain. I am deeply sorry about the paint on your door handle.

On the location of the hotel, I beg to differ slightly in terms of not being close to other hotels. We are within 5 minute walking distance from two of Cape Town's big five star hotels. Yes we are not at the Waterfront but we are in a really authentic area of Cape Town where the Capetonians like to come and play.

I am truly sorry that you didn't fully enjoy your stay with us as others on this forum have. Once again thank you for the review and I wish you all the best in the future

KInd Regards

Andy Paterson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Cape Cadogan

Address: 5 Upper Union Street | Gardens, Cape Town Central 8000, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#19 Romantic Hotel in Cape Town Central
#20 Luxury Hotel in Cape Town Central
#28 Family Hotel in Cape Town Central
#45 Business Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Cape Cadogan 4.5*
Number of rooms: 15
Official Description (provided by the hotel):
Offering a rare combination of historic exteriors with classic modern bohemian interiors, it was ‘Victorianised’ in 1912 and declared a National Monument in 1984. Its charm and character is matched with its desirable location amongst the popular restaurants, street cafes and stylish boutique shops of Kloof Street, the heart of Cape Town. More Cape Cadogan is owned and managed by the More Hotels Private Collection. ... more   less 
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Also Known As:
The Cape Cadogan Hotel Cape Town Central
The Cape Town Cadogan
The Hotel Cape Town
The Cape Cadogan Cape Town, South Africa

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