While our room was a tad smaller than I had expected, that's about the only negative thing I can think of to say about the hotel. We had a nice kind sized bed and a beautiful bathroom. The staff is excellent, and if the weather had cooperated, the views would have been spectacular. I agree that it is not in the heart of town so not as convenient if you're looking for that sort of thing. We knew about the location, though, and hired a car so we wouldn't have to rely on the hotel's shuttle to take us into town.

The hotel is situated in a beautiful setting between the 12 Apostles mountains and the Atlantic Ocean. The rooms are what one would expect from a four / five star hotel. I would suggest you get a sea view room if possible as the sun sets at that side of the hotel and the mountain-view room’s vista, particularly in the evening, is not quite as spectacular. Staff were very attentive. We didn’t try the restaurant other than for breakfast which was abundant and of very high quality, The health spa was pure luxury and tranquillity – one of the best I’ve been to in the world.

My 3 negatives are
Taxi’s booked via the hotel are extortionately priced (x3 the normal rate). However, if you are going to Camps Bay or the Waterfront there is a complimentary shuttle bus every hour. – Book early to avoid disappointment.

The gym is tiny with 3 pieces of CV equipment and the air con is not great. That said on 5 visits we had it to ourselves 4 times.

I have been to Cape Town before and in my opinion the place to stay is the Waterfront (lot’s of bars & restaurants). Whilst the 12 Apostles is very nice you are limited to their restaurant / catering in the evening unless you want to pay for a taxi as the shuttle bus stops at 8pm which is a real shame as the Waterfront / Camps Bay / other area’s have some fab restaurants. I would highly recommend La Colombe at Constantia Utsig winery, Emily’s, Balducci’s and Willoughby’s at the Waterfront.

I hope you find this helpful.

I have to say I was disappointed. I had a beautiful suite facing the ocean but unfortunitely that meant having a noisy road beneath me.

The hotel is also a little bit too far out of town making a car a must. The grounds are small ane the lay out of the pools are clumsy.

The staff is great. The service wonderful. The rooms are great. The location, too close to the highway and on a very windy ( and rocky) beach are the pitfalls here.

Frankly I would spend the money somewhere else.

Stayed there for 3 nights while touring S. Africa and I don't believe that you could call the property anything other than superb.
This is what a 4 or 5 star hotel should aspire to regarding service, accommodations or cuisine.
All were truly,truly deluxe.
Needless to say, my wife and I will stay there whenever we pass through the Cape Town area.