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“Wonderful Location & Excellent Staff” 5 of 5 stars
Review of Southern Sun Cape Sun

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Southern Sun Cape Sun
4.0 of 5 Hotel   |   Strand Street, Cape Town Central 8001, South Africa   |  
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Hotel amenities
Special Offer
Spa Indulgence Package
Ranked #38 of 103 Hotels in Cape Town Central
India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Wonderful Location & Excellent Staff”
5 of 5 stars Reviewed June 27, 2013

Our Group of 31 tourists from India stayed at this excellent hotel recently, After a long flight schedule from Delhi, Mumbai & Joburg, the Hotel with its location, comfortable rooms & smiling staff, relieved all the stress & fatigue. After a well needed rest, the breakfast spread was excellent, with a lot of choice of fruits, yogurt etc.
From our room we had an excellent view of the Table Mountain ! The group's overall experience was excellent & we would recommend this hotel to anyone visiting Cape Town.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this review, July 16, 2013
Dear Sumant48
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that your group enjoyed our true Cape hospitality and that we made a difference to your holiday. We one of the busiest hotels when it comes to group accommodation and I'm proud to say that it's one of the areas that we specialize in.

We do hope to be your service provider of choise again when you visit Cape Town.

Warm regards,

Charlene Campbell
Guest Relations Manager

c: 076 176 5379
e: charlene.campbell@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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336 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 18, 2013 via mobile

Very central located to the inner city, walking distance. Excellent service - friendly and very helpful and efficient. Beautiful lobby. Bathrooms a bit outdated but never- the- less very clean. Breakfast a feast with piano music - impressive. Thanks

Stayed June 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this review, July 2, 2013
Dear Alida S
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that you enjoyed your stay especially the pianist, Mike. We are in the process of finalizing the dates for our refurbishment of the entire Hotel.

I do hope that this will not deter you from staying with us again in the not to distant future.

Warm regards,

Charlene Campbell
Guest Relations Manager

c: 076 176 5379
e: charlene.campbell@tsogosun.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 7, 2013

A client booked this hotel for us and it would not normally have been the kind of place I stay (would have preferred waterfront/beach). The hotel is in the heart of the busy business district but with good access to the local bars and restaurants and only a 25 minute or so walk to the lovely V&A waterfront.
Staff we attentive and helpful and couldn't have done more to assist with any queries we have. Rooms are a little tired but clean and were turned down every day. We have a room one one of the higher floors with good views of table mountain. The other side of the hotel will give you views of the sea so all good!.
Gym is a little sparse and pool is more of a jacuzzi in terms of size. Would recommend trips to Camps Bay and walking up table mountain. Didn't eat in the hotel as a hue amount of choice elsewhere in Cape Town for very little cash.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this review, June 13, 2013
Dear Daniell0474
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that you enjoyed you stay with us. We are in the process of upragding the gym and pool area as well as an addition of the Camelot Spa to this area. We are very excited about this and hope to have our guests enjoy this facility starting mid July 2013.

We hope to welcome you back to the Cape Sun in the not to distant future.

Kind regards,

Charlene Campbell
Guest Relations Manager

c: 076 176 5379
e: charlene.campbell@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 5, 2013

Warm welcome from the staff's with the warm and cold welcome drink. Staff's are looking for all opportunity to impress the guest. Rooms are comfortable and clean. Perfect location for many restaurants and side seen. Five star service from the staff's makes a big different.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this review, June 13, 2013
Dear Karmal-dubai
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that you had the opportunity to enjoy your stay with us and we appreciate all the compliments. We hope to welcome you back to the Cape Sun in the not to distant future.

Warm regards from a cold Cape Town.

Charlene Campbell
Guest Relations Manager

c: 076 176 5379
e: charlene.campbell@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2013

We went ons a boys weekend away to watch the Stormers vs Kings on Newlands and stayed at this AVESOME hotel!!! Was the second time that we stayed at this hotel at it will not be the last time!!! Stayed on the 28 floor with a ocean view (didn't see the ocean as it was rainy the whole weekend, but the view of the city was GREAT!!!!). Although the hotel was quite busy due to fuctions etc we were still greeted with smiles from the parking guys to reception staff and concierge!!! Schuttle service (it's free) every hour to the waterfront is very handy and efficient. Breakfast buffet the following morning was EXCELLENT with a wide variety to choose from!!! Can't wait to our next guys weekend away and will DEFINITLY stay at this hotel again!!!

Room Tip: Asked for a room on the upper floor any above floor 20 will do, mountain and sea view are nice.
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this review, June 13, 2013
Dear JuanRe15
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that you enjoyed your stay with us and we cannot to welcome you back to the Cape Sun again for a Rugby weekend.

Until your next visit.

Kind regards,

Charlene Campbell
Guest Relations Manager

c: 076 176 5379
e: charlene.campbell@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
Top Contributor
50 reviews 50 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 2, 2013 via mobile

Stayed here for a weekend, and the staff were fantastic - assisted us with all of our requests with a smile.

Location is right in the middle of the CBD so getting around via taxi is really convenient and affordable. Also, if the weather is pleasant enough be sure to grab a complimentary bicycle and see town from another perspective.

Couldn't recommend this hotel enough. Will be sure to stay here again.

*be sure to ask for a room on a higher floor, the views are stunning.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this review, June 13, 2013
Dear NemZa
Thank you for taking the time to do a review on the Cape Sun.

Your compliments are much appreciated and we are delighted that you enjoyed the Hotel. We do hope to welcome you back to the Cape Sun in the not too distant future.

Kind regards,
Charlene Campbell
Guest Relations Manager

c: 076 176 5379
e: charlene.campbell@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sutton Coldfield, United Kingdom
Top Contributor
67 reviews 67 reviews
48 hotel reviews
Reviews in 38 cities Reviews in 38 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 28, 2013

Spend 4 nights at this hotel which is located right in the business heart of Cape Town. This is a great hotel for business and all the staff were really great, warm, welcoming and very efficient. The views over Cape Town and of Table Mountain are breathtaking so try and get on one of the higher floors (we were on the 22nd floor). The elevators are glass exterior ones so those with a fear of heights may not be too happy but focusing on the views really helps.

The breakfast was amazing with a huge selection and even though every day the hotel was packed we always managed to get a table.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this review, May 29, 2013
Dear IntrepidMe
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that you enjoyed your stay and got to experience our true Cape hospitality. We are very proud of our Hotel and enjoy having our guests experience what we experience in Cape Town and at the Cape Sun on a daily basis.

I hope to personally welcome you back to the Cape Sun in the not to distant future.

Warm regards from a cold Cape Town!

Charlene Campbell
Guest Relations Manager

c: 076 176 5379
e: charlene.campbell@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Sun Cape Sun

Address: Strand Street, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Cape Town Central
#36 Luxury Hotel in Cape Town Central
#37 Romantic Hotel in Cape Town Central
#39 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Cape Sun 4*
Number of rooms: 368
Official Description (provided by the hotel):
Right in the centre of where it’s all happening, and with magnificent views of Cape mountains and harbour, the four star Southern Sun Cape Sun is ideal for visitors who want to experience one of the most beautiful cities in the world. The luxury and elegance of Southern Sun Cape Sun lies in the centre CBD, and is complimented by spectacular views over Table Mountain, Robben Island, Table Bay and the spectacular Green Point Stadium. Business travelers are mere minutes away from meetings and a shuttle to the popular Victoria & Alfred Waterfront provides convenient access to a range of restaurants, wine bars and offers great appeal to holiday makers in search of an indulgent escape. ... more   less 
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Also Known As:
Southern Sun Cape Sun Hotel Cape Town Central
Southern Sun Cape Town
Southern Sun Cape Sun Cape Town, South Africa

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