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“Home away from home” 5 of 5 stars
Review of Canal Quays

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Canal Quays
4.0 of 5 Condominium   |   1 Anchor Way, Cape Town Central 8001, South Africa   |  
Hotel amenities
Zwolle, The Netherlands
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Home away from home”
5 of 5 stars Reviewed December 1, 2013

After 2,5 hours driving through Cape town (it was very hard to find the access to the complex) we finally arrived to the apartment. The apartment was very nice and luxurious. We even had a dishwasher and washing machine. The location is close to the waterfront and the stop of the sight seeing bus. It was nice to sit on our balcony, the best terrace of the city. Perfect place to explore the city.

Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mautsane, Public Relations Manager at Canal Quays, responded to this review, December 2, 2013
Thank you very much for such a great review. We are pleased that your stay with us was memorable. For your next stay with us please contact our guest services team who will gladly assist you with directions or arrange for your transport to the hotel. We hope to see you again, many happy travels, Home from Home.
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90 reviews from our community

Traveler rating
    25
    46
    11
    4
    4
See reviews for
16
43
4
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Italian first
  • Portuguese first
  • Spanish first
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English first
Atlanta, Georgia, United States
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 25, 2013

This condo is located within a very short cab ride to the VA Waterfront. This is a wonderful self catering facility. If you're looking for all the hotel amenities rhis isn't rhe place. Safe and secure lodging with views of the harbor. Washing machine and dryer located within condo. Great value.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mautsane, Public Relations Manager at Canal Quays, responded to this review, December 2, 2013
Thank you for such a fantastic review. We hope that you will come and stay with us again in the near future. Please visit us on our website, follow us on Facebook and sign up for our newsletter so we can keep in touch with you. Happy travels, Home from Home.
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Porcupine
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 2, 2013

We stayed at the Canal Quays on two occasions in October 2013. One 7 days and the other 2 days at the end of our SA vacation. It's in a good location: only 15 minute walk to the waterfront and 20 minute walk to the green market. The apartment was very spacious and clean. The staff was very friendly and helpful. One of the security guard even walked with us part of the way to the waterfront showing us the way. You can access the river taxi just behind the reception area on the canal leading to the waterfront and it runs every 20 minutes. The apartment has all the amenities of home: washer and dryer in each apartment was highly appreciated.

Room Tip: We were on the six floor the first time and on the first floor the second time. Both were great.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mautsane, Public Relations Manager at Canal Quays, responded to this review, December 11, 2013
Thanks for such a great review we appreciate it. Canal Quays recently received the 2013 Agoda.com Gold Circle Award and we are proud that our service offering in Canal Quays is of a high standard. We will keep up the good work and look forward to welcoming you back soon.
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Paarl/Rsa
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 4, 2013

The apartmentt was close to excellent.Spacious,nice interior,enough cuboard space and much better than any ordinary hotel room.We received very good and friendly service when we booked in.I did ask for a room high up ,but instead received room 102 right next to the security desk on the ground floor.They told us there were no rooms availablle higher up.For us it was a pity,because even though our apartment was very lovely,I think we would have enjoyed our 5 nights stay more if we had a apartment on one of the top floors.
Everything you need for self-catering is in the apartment.Lovely bed and linnen.Small but ,nice bathroom.There is a little lack of TLC,but it is small things like ,the wash basin tap falls close every time you open it and you have to hold it open with your hand.The rug-carpet in the lounge needs a very good wash.Small things that needs to be looked at.
The thing that makes room 102 less than excellent is the noise from the security desk at night.
The first night was very bad.We we woken by such a noise that we had to get up and ask them to be more quiet ,twice.They said they had a fire alarm problem.We understood that,but every night we could hear them talk.We got use to the noises after the third night,but it was stiil not nice.
The water taxi is R30 p/p per day and you can use the ticket the whole day.Very nice,friendly and fun.A very fine way to get to the waterfront.Just know you can only use the taxi intill 8`o`clock in the evening,but it is no problem.It is very easy to get a taxi between R30 and R50.
We would stay at the Canal Quays again,but only on one of the top floors.

Room Tip: A room on floor 3 and upwards
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kinghorn
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 7, 2013

Great apartment with free wifi and parking. Accommodation is first class and pleasant 15-20 min walk from Capetown city centre and the Victoria and Alfred Waterfront. Canal Boat stops right outside hotel and can take you to centre of Waterfront. 200 metres from International Conference Centre and Capetown Westin Hotel. Apartment serviced daily except Sunday. Very secure and central. Would definitely stay here again if visiting Capetown.

Room Tip: No pool or fitness centre that I know of but could be wrong. Think there may have been small pool o...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 6, 2013

We booked a studio apartment. Very comfortable. Although a little out of the way the apartment is situated within a 15-20 minute walk of both Cape Town and the V & A Waterfront. Well worth the stay.
Housekeeping is everyday except Sundays.

Room Tip: The view of the canal is not worth it.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Top Contributor
113 reviews 113 reviews
43 hotel reviews
Reviews in 47 cities Reviews in 47 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed July 12, 2013

Excellent accommodation option to spend some days in Cape Town. Apartments are nicely furbished, well decorated and all is functional. Nice staff willing to help behind their responsibilities. Kitchen is fully equipped, dishwasher with cleaning tablets available, washing & drying machines as part of the apartment. It was much better standard that I expected. Location is great - just be prepared that most of taxi drivers or shuttle bus drivers will have no idea how to get there even you give them exact address. It's easily accessible from main Waterfront Area. Just ask security guards to show you safe way how you can walk otherwise if you take the wrong one after it gets dark it might not be so safe (area around and under the bridge). Security guards were very nice and helpful and even walked with us around to show us the way. Please keep on mind that tipping for a coffee is standard everywhere. I do recommend these apartments – and if I will have a chance to come back to Cape Town that will be my option again.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Canal Quays

Address: 1 Anchor Way, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 101 Specialty Lodging in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Canal Quays 4*
Number of rooms: 24
Official Description (provided by the hotel):
Escape to a serene location overlooking the beautiful working harbour of Cape Town. Canal Quays is a modern property classically furnished and ideally positioned on the canal waterway. This venue affords guests the comfort of spacious self-catering apartments in a quiet area of the city. Canal Quays is ideal for business and leisure as it's a stroll to the Cape Town International Convention Centre, and within walking distance to the city's financial district and a short drive to various shopping centres, restaurants and major attractions. Each modern apartment is equipped with a kitchen, open-plan dining and lounge areas, including spacious bedrooms, which makes Canal Quays suitable for short and long stays in Cape Town. Our services include pre-arrival grocery shopping, airport transfers, car rental, day tours and sightseeing excursions (charges apply). Personal laundry and dry cleaning services are available upon request (surcharge applicable). ... more   less 
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Also Known As:
Canal Quays Cape Town, South Africa

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