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“Very good food & unusually good service” 4 of 5 stars
Review of Gibson's Gourmet Burgers & Ribs

Gibson's Gourmet Burgers & Ribs
Shop 153 Lower Level V&A Waterfront, Cape Town Central, South Africa
+27 21 418 3660
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Certificate of Excellence 2014
Price range: $8 - $15
Cuisines: American
More restaurant details
Restaurant details
Dining options: Lunch, Breakfast, Dinner, Late Night, Reservations
Description: After 2 years of perfecting the perfect burger, we have a range of Gourmet Burgers as well as amazing succulent fall-off-the-bone ribs (pork, beef & lamb). We have just launched our 40 Gourmet Shake range, which include Chocolate Brownie shake, Cheesecake shake as well as a huge flavour of fruit shakes (Blueberry, Summerburst & Black Cherry to name a few)
London, Ontario
Senior Contributor
43 reviews 43 reviews
16 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
“Very good food & unusually good service”
4 of 5 stars Reviewed August 17, 2014

We would come back here.

This was our last meal before heading back to our hotel and the airport, and we realized after ordering that we had cut our timetable too short. Our restaurant service experiences had been quite spotty but that was NOT an issue here. Our waiter was cheerful, attentive, and we noted that he kept all his tables well served. Our burgers were more than sufficient, especially after the blooming onion starter, and all the food was of above average quality.

Good food and speedy service, that is to be liked!

  • Visited August 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, Guest Relations Manager at Gibson's Gourmet Burgers & Ribs, responded to this review, August 19, 2014
Dear Relaxing_Dad, so good to read your review. Speed and excellent quality food is what we strive to achieve for each and every customer, so i am glad that your experience was just that. We look forward to you joining us again on your next visit. Regards, Gibson's
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164 reviews from our community

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Rating summary
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    Value
    Atmosphere
Date | Rating
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Swellendam, South Africa
Senior Contributor
28 reviews 28 reviews
19 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Second visit”
4 of 5 stars Reviewed August 14, 2014

This was our second visit to Gibson's. We do not go to Cape Town very often and fondly remembered the great burgers we had there last year. It was a good meal (great value for money if you visit on a Monday) but we were slightly disappointed. Our waitress never checked on us after we received our meal and we were still chewing when our plates were whisked away. (We had an early dinner at about 5pm so it was not very busy only 4 or so other tables. Definitely no one waiting for a table.

  • Visited August 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, Guest Relations Manager at Gibson's Gourmet Burgers & Ribs, responded to this review, August 15, 2014
Dear Jeanne1305. Thank you for your review. Good to know that your last dining experience one that reminded you to join us again. My apologies if you felt rushed. That is definitely not what dining with us is about. We might be fast with getting food out but never to make you feel pressured to leave. We look forward to your next visit with us soon. Regards, Gibson's
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Cape Town, South Africa
Senior Contributor
45 reviews 45 reviews
42 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
65 helpful votes 65 helpful votes
“One of the best places in Cape Town for Burgers or Ribs”
4 of 5 stars Reviewed August 13, 2014

We have been going to Gibsons for some time now. The service and food has been excellent. The one outing that we didn't feel lived up to the service we have experienced with them was quickly rectified. Great to know that some restaurants still take their patrons complaints seriously.
The ambience and staff always make our trips to this establishment memorable. Addicted to their ribs that we even grab them as takeout during the week!!!

  • Visited July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, Guest Relations Manager at Gibson's Gourmet Burgers & Ribs, responded to this review, August 15, 2014
Dear Voila-Cpt, good to know that we are always making sure that you enjoy your time spent with us. Our ribs are amazing, whether eating in the restaurant, or for Take Out. See you again next week.... Regards, Gibson's
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Cape Town, South Africa
Contributor
11 reviews 11 reviews
10 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Awesome”
5 of 5 stars Reviewed August 13, 2014

We visited Gibson's Gourmet Burgers on Friday, 11 July 2014. What a great way to end the week! Their burgers were cook exactly to our liking (Medium Rare), the chips were hot and fresh. I had the beef ribs as a starter and my mate had the pork ribs as a starter. Both were lip smackingly good.
Our waiter was efficient and friendly. Gibson's Gourmet Burger is a gem in Cape Town with the best food as well as milkshakes.

Will definitely visit again!!! Keep up the good work and high standard guys.

  • Visited July 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, Guest Relations Manager at Gibson's Gourmet Burgers & Ribs, responded to this review, August 15, 2014
Dear Cptfoodiecat, thanks for the great review. e also look forward to seeing you soon again. Regards, Gibson's
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Johannesburg, South Africa
1 review
“Best Experience WE ever had!!!:D :)”
4 of 5 stars Reviewed August 10, 2014

Thank you guyz 4 the free cocktails for the Women's Day.I think you should consider it on your menu lol it was great it is my 3rd time to visit the restuarent but on Saturday it was amaizing even my mum's b.day was a success..I ate The Camembert and Cranberry burger as suggested by our waiter Thinash it was amaizing...please make it a big place coz the food is out of this world.Young looking waiters compared to other places they all make you wanna stay more though it was busy!!! Open one in Joburg plizzzz.

  • Visited August 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, Guest Relations Manager at Gibson's Gourmet Burgers & Ribs, responded to this review, August 15, 2014
Dear Nikiwe, so happy that we could make your experience a memorable one. I will let Tinashe know that his recommendation was a good one. Happy birthday Mom. Looking forward to when you dine with us again. Regards, Gibson's
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