We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful stay! Highly recommend!” 5 of 5 stars
Review of Kensington Place

Save Saved
You added Kensington Place to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Kensington Place
4.5 of 5 Hotel   |   38 Kensington Crescent | Higgovale, Cape Town Central 8001, South Africa (City Bowl)   |  
  |  
  |  
Hotel website
  |  
Hotel amenities
Ranked #4 of 101 hotels in Cape Town Central
LA
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Wonderful stay! Highly recommend!”
5 of 5 stars Reviewed June 24, 2013

After over 20 hours of travel, unpacking for a four night stay at KP was just what the doctor ordered! Austin, Michael, Blessing and the entire staff were very attentive and helpful. Breakfast of yogurt and homemade muesli, fresh juices and eggs to order was wonderful to wake up to. We were welcomed with a delightful bottle of wine in our room and hot water bottles at night to warm the bed. The room and bathroom were chic and beautifully appointed. And our room at the top floor had a fabulous view.

I highly recommend a stay at KP. The service, accommodations and staff were a terrific start to our African vacation!

Stayed June 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

184 people have reviewed this hotel

Traveler rating
    175
    9
    0
    0
    0
See reviews for
9
134
5
7
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2013

This has been a wonderful experience staying here for a week during winter. The attention and service we received from everyone has been unparalleled, it really is a home from home. All of Austen's recommendations from restaurants to shopping and wine tasting were perfect so we didn't need to do our own research and could just relax and enjoy ourselves! We would definitely recommend staying here, you will have an amazing time.

Stayed May 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2013

We very much enjoyed our stay at Kensington place while in Capetown. This boutique hotel is very well located and accessible to the city's main attractions. The service we received was outstanding and we very much appreciate the time Austin, the manager, took into ensure we had a great time in Capetown. We appreciate the restaurant and activity recommendations. The breakfast was delicious. I wish we could have stayed an extra day to have been able to sit and enjoy the beautiful pool and lounge area! The room set up was great and had a beautiful view of the mountain. We will definitely stay there again!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
83 reviews 83 reviews
52 hotel reviews
Reviews in 55 cities Reviews in 55 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 1, 2013

I can only echo the sentiments expressed by others here. Why KP is not number one in Cape Town is beyond me - how could there be better service or location? I disagree that the location is a negative, I think it's a huge positive. Mere minutes to Table Mountain and Signal Hill or Camps Bay without having to deal with the central city traffic (and Capetonians are the craziest drivers I've ever seen) plus being in a quiet safe suburb that ensures peace a night. So while the location is great (and a nice slightly challenging walk to/from town if you want to work off the breakfast calories), and design and decor utterly stunning, it's the service that stuns and delights each day. Austen is the perfect host and Michael carried the flame equally well on night shift. They treat you like old friends, meet whatever request you may have and are endlessly friendly about it. We had rental car issues - they took over and sorted it. They provided maps, booked tickets online to save us money and time, helped me back up my photos, and offered great advice at every turn. Add to that touches like fresh flowers in the room, free wifi and loaner laptop, turn down service with tea lights and chocolates, iced water and fresh apples daily, heated floor, yoga mat, beach towels and basket, robes, bath salts and loofah.... it's hard to imagine anything lacking! As the breakfast is not only served in a stunning room but by delightful staff from a menu (not a wasteful buffet) that rivals a good cafe. It's all scrumptious and perfectly prepared. The dinner bookings they make for you pre-arrival are an amazing touch and let you sample some of Cape Town's best restaurants - something a tourist with last minute planning rarely does. To help them, it might pay to advise if you have alternate plans or are not interested in fine dining before you arrive. We felt a little guilty at canceling two of our bookings but it was only because we came to KP after a week of three course dinners on safari and wanted to eat light for a few days. We did Test Kitchen though and it's one of the worlds best restaurants. Don't miss it! Cons are few, but one of them is big. We had room 7. It's a lower ground room and we had to listen to female guests upstairs preparing to go out at night (and more briefly, coming home) clomping around on high heeled shoes which crash loudly through the roof to the rooms below. I've had this in other accommodation and wish for two things - that more women were aware of this issue and put their shoes on only as they are leaving and that hotels would insulate upper level floors better! But the management can't be blamed for a building issue so choose an upstairs room if possible and this won't be a problem. We also heard toilets being used and flushed from above so insulation isn't great but we didn't hear voices and that wold be worse. The only other thing is that if you have a car there is only parking for three or four at a pinch so it's tight and the car park is under Lilly Pillies which drop purple berries all over your car! But these are tiny things and could do nothing to detract from a stunning stay. We would love to be back and express our huge thanks to the team at KP for one of the most memorable stays we have had anywhere in the world.

Room Tip: Choose an upstairs room for a view and no noise from guest footfalls above you or toilets being used...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2013 via mobile

Excellent boutique hotel with wonderful staff. Thank you Austen for all your tips, suggestions. Thank you Michael for the nice talks. We really felt like we were at home. Wonderful breakfast. Thanks virginia & other ladies.

Beautiful design ! Best atmosphere We 'd love to come back once. Johan & Sherine Willemse

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 11, 2013

Stayed here recently on our Honeymoon and the experience was fantastic.... It all started when we arrived and Austen, the hotel manager, sat down with us over some champagne. They had taken the fantastic step of booking us into restaurants on each of the four nights we were in Cape Town - and by an large they weren't places we would have chosen but were great local eateries. He also ran through a do and don't list for Cape Town and highly recommended the Old Biscuit Mill on a Saturday morning, which was a great steer. His help was very valuable in making best use of our time in Cape Town as our planning was a little rushed!

The location was great - at the foot of Table Mountain and very quiet. You need a taxi to get to most places, but that was fine as the hotel looked after all that very well - plus taxi's are quick and efficient.

The hotel looks amazing and the design and fit out is beautiful - we loved the small garden as well. Breakfasts were great on the terrace and the hose made muesli was so good we are tempted to try and make our own now we're back home!

The room itself was fantastic, spacious and comfortable with a lovely bathroom and a great view. We were bumped up from a normal room into a top floor suite and it was great. Free wifi was appreciated, although the connection was a little patchy.

Overall I would definitely recommend Kensington Place over the larger commercial hotels downtown. Great hotel with great service and a great feel.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Nova Scotia
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 4, 2013 via mobile

What a wonderful oasis in Cape Town. The rooms are beautiful and comfortable and they seem to think of everything.... Even booking our dinner reservations at fabulous restaurants for us in advance. The breakfasts are also very yummy. I wouldn't hesitate to stay here again. In fact, I don't want to leave!
Simply perfection.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Kensington Place? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kensington Place

Address: 38 Kensington Crescent | Higgovale, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#4 Luxury Hotel in Cape Town Central
#4 Romantic Hotel in Cape Town Central
#36 Family Hotel in Cape Town Central
#39 Business Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kensington Place 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Splendia, Agoda, Cheap Tickets, Priceline, Escapio, BookingOdigeoWL and Expedia so you can book your Kensington Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kensington Place Hotel Cape Town Central
Kensington Place Cape Town, South Africa

Owners: What's your side of the story?

If you own or manage Kensington Place, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.