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“Fabulous boutique hotel” 5 of 5 stars
Review of Kensington Place

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Kensington Place
4.5 of 5 Hotel   |   38 Kensington Crescent | Higgovale, Cape Town Central 8001, South Africa (City Bowl)   |  
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Hotel amenities
Ranked #4 of 104 Hotels in Cape Town Central
London UK
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Fabulous boutique hotel”
5 of 5 stars Reviewed February 10, 2013

We are having 4 wonderful days at this friendly and super efficient hotel minutes from table mountain. The answer is Yes - what's the question? Aptly describe the staff here. Chris, Austen Marlene and in particular Blessings have made our stay here truly memorable.
We will return

Room Tip: All rooms are absolutely great
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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192 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
London, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 29, 2013

Our fourth visit to Kensington Place, which is still as marvellous as ever. Many thanks to new general manager Austen, Marlene and all the staff for making us so welcome and providing such exceptional service once again in this brilliant and supremely comfortable boutique hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 27, 2013

Rarely have I stayed in a hotel - in any location or for any length of time - in which everything was absolutely perfect. Except here.

This is a small property perched at the base of Table Mountain amongst a prestige residential neighborhood. Exquisite views. Privacy. Comfort. And superb service.

Every need is anticipated without an intrusion into privacy of the guests.

This will be my obvious destination of choice upon future visits to Cape Town.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellaire, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2013

This lovely, gracious hotel has one of the finest views of every aspect of Cape Town, nestled high up in a hilly realm and offering exquisite views of Table Mountain, the city, and the sea. The hotel is elegant but understated, with excellent art on the walls and exceptionally comfortable public spaces and guest rooms. It feels more like being a guest in someone’s beautiful home. The breakfast and snacks are always available at any time of day to suit each guest’s needs, and the food was excellent. But the crowning asset of this wonderful hotel is the excellent staff, across every role from the superb concierges/hotel managers to the wait staff to the maids and the doormen. Austin in particular was a treasure, proactively anticipating how we could best enjoy the city, helping facilitate every aspect of our stay, and responding to each request beyond the call of duty without ever being intrusive. His restaurant recommendations were superb. It does not hurt that he is handsome, charming, adaptable, and good-natured. He and the staff took the initiative to help us celebrate the birthday of one of our party with a bottle of champagne and an excellent cake. We would gladly come back to this treasure of a place.

Room Tip: Rooms on the upper floor are especially nice, especially on the corners.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
great brak river RSA
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 24, 2013

Just one night spent there, in Jan 13, and regrets to have to quit!
Excellent welcome, very comfortable and elegant lounge area, room impeccable, large and well designed (cupboards would need a bot of renovation), great bathroom - small balcony, direct independent access to the room we had with parking at the door (off street). Nice and affordable bar. We had no time to enjoy full breakfast but an excellent light one was served at 6am to our room to allow us early leave for the airport.
Price is up the level of the service, at least in Cape Town where tariffs are not often giving good value. A place to rest in warm luxury after a day exploring Cape Town

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed January 22, 2013

We arrived to be welcomed with open arms. I simply cannot rate this high enough, absolute perfection, we will return with our children and use it as a base before a family safari. fantastic night's sleep - everything was amazing. Great choice of food, cocktails even advice on local restaurants. Nothing was too much trouble at all. AMAZING.

Room Tip: They are all superb and to the same quality.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 18, 2013

I'm flummoxed how anyone could not rate this place a 5 star property. From the moment we arrived we were treated as if we were royalty. Austin, the young GM, looks like he stepped off the cover of GQ. He immediately attended to our every need, and made reservations at restaurants he thought we would enjoy. All of them were top notch, and one we revisited it was so good. Mark the night manager was also alert to any request of ours. No question went unanswered or fully explained. This is how thoughtful they are. When learning one of our group had a birthday they made us a birthday cake AND contributed a bottle of champagne, gratis. This is what separates the good from the great, and this place is great. Another example? By the pool is a basket filled with sunscreen, towels and loads of other stuff for your use. It was if they anticipated your every need before you thought of it. Breakfast was a never ending feast served by a smiling Blessing. All of the staff were as happy as we were, except they were working and we were on vacation. Go figure. Just joyful and accommodating attitudes. The rooms were modern, not lacking anything, with oversized bathtubs you could swim in and enormous,sleep inducing beds. The hotel itself sits at the base of Table Mountain in a quiet residential section, but it is only 10 minutes away from just about any spot in the city. Add it up - fabulous service, beautiful rooms, superb breakfast (and the ability to make just about whatever you want when ever you want) in a secluded, tranquil setting. I recommend Kensington Place without hesitation to anyone who desires a pampered, chic hotel in Cape Town.

Room Tip: Ask for a lower room if you have trouble with the stairs.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kensington Place

Address: 38 Kensington Crescent | Higgovale, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#4 Luxury Hotel in Cape Town Central
#6 Romantic Hotel in Cape Town Central
#31 Family Hotel in Cape Town Central
#32 Business Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kensington Place 4.5*
Number of rooms: 8
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Also Known As:
Kensington Place Hotel Cape Town Central
Kensington Place Cape Town, South Africa

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