I'm flummoxed how anyone could not rate this place a 5 star property. From the moment we arrived we were treated as if we were royalty. Austin, the young GM, looks like he stepped off the cover of GQ. He immediately attended to our every need, and made reservations at restaurants he thought we would enjoy. All of them were top notch, and one we revisited it was so good. Mark the night manager was also alert to any request of ours. No question went unanswered or fully explained. This is how thoughtful they are. When learning one of our group had a birthday they made us a birthday cake AND contributed a bottle of champagne, gratis. This is what separates the good from the great, and this place is great. Another example? By the pool is a basket filled with sunscreen, towels and loads of other stuff for your use. It was if they anticipated your every need before you thought of it. Breakfast was a never ending feast served by a smiling Blessing. All of the staff were as happy as we were, except they were working and we were on vacation. Go figure. Just joyful and accommodating attitudes. The rooms were modern, not lacking anything, with oversized bathtubs you could swim in and enormous,sleep inducing beds. The hotel itself sits at the base of Table Mountain in a quiet residential section, but it is only 10 minutes away from just about any spot in the city. Add it up - fabulous service, beautiful rooms, superb breakfast (and the ability to make just about whatever you want when ever you want) in a secluded, tranquil setting. I recommend Kensington Place without hesitation to anyone who desires a pampered, chic hotel in Cape Town.
Ask for a lower room if you have trouble with the stairs.
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