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“Amazing!” 5 of 5 stars
Review of Victoria & Alfred Hotel

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Victoria & Alfred Hotel
4.0 of 5 Hotel   |   On the Waterfront Pierhead, Cape Town Central 8001, South Africa   |  
Hotel amenities
Ranked #28 of 103 Hotels in Cape Town Central
Düsseldorf
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Amazing!”
5 of 5 stars Reviewed November 17, 2013

V&A Waterfront is the perfect place to stay in Cape Town! The view to both table mountain and a part of the harbour made our stay in October unforgettable. We stayed there at the beginning of our round trip for six nights and before leaving South Africa for another two nights. Every single person of the staff was so attentive, so friendly... the service was superb! They assisted us with everything and made our stay entirely memorable. Don't change anything. We will come back!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, November 19, 2013
Dear Gita

Thanks for the kind words and the lovely feedback on the V&A Hotel. Your compliments with regards to our staff, service and facilities are greatly appreciated and I'm very happy to hear that you enjoyed your stay.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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845 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
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English first
Enid, Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2013

We booked the Victoria and Alfred hotel on the recommendation of a friend. I now owe him dinner. Superb central location, great dining and well appointed rooms. The staff was very friendly and helpful. We stayed four nights and then it was a wonderful beginning to our South African holiday.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, November 19, 2013
Good day

Thanks for the wonderful review and I'm glad you owe your friend dinner now - hope you get to enjoy it with him! Thanks for the lovely feedback, we hope to welcome you back on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arvada, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2013

We stayed at the V&A hotel at the end of October. It's location on the waterfront is perfect. There must be 80 restaurants in that area. It is also within walking distance of the Hop On Hop Off bus that tours the city. The staff is very attentive, and Leisl, the concierge was very helpful in setting up our reservations. The breakfast, that is included, was far better than any breakfast I've had at other hotels. The dinner we had at the OYO restaurant was delicious and we ate it outside on the harbor, where there were seals entertaining the customers. I would highly recommend the V&A hotel to anyone visiting the area.

Room Tip: Don't worry about bringing an electrical outlet adapter, the rooms come furnished with them alre...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, November 19, 2013
Good day

Thanks for the lovely review on your stay at the V&A Hotel. I'm glad to hear that you enjoyed the meals at OYO Restaurant and will also pass compliments on to Liesl for assisting in arranging your day tours and activities. We look forward to welcoming you back on your next visit to Cape Town.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2013

As a mother travelling with three young daughters, I chose this hotel due to the location and security. We stayed for 4 days and just loved it. The location is excellent both for doing day trips with our rent a car and for walking around the waterfront. I found the staff to be very accommodating, especially so on our last morning! We had an early flight to catch so the receptionist suggested they pack breakfasts for us to eat on the way! It was fantastic to be handed these gifts at 4 AM in the lobby!

The room was very large and clean. Just perfect.

The breakfast buffet was excellent and included everything imaginable!

There is no need for us to look for another hotel in Cape Town during our next visit, we will definitely stay here again!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, November 19, 2013
Dear Lisa

Thanks for the lovely review on your stay at the V&A Hotel. I will certainly pass the compliments on to the staff. I'm very happy to hear that you and your family enjoyed your stay at the V&A Hotel and that the location was ideal with your young children.

We look forward to welcoming you back on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2013

Very stylish hotel with great rooms. Ideal location for V & A waterfront. Pleasant bar area. Restaurant options include same hotels in group. Definitely boutique style hotel. Room size are good and the bathroom is fantastic.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, November 19, 2013
Good day

Thanks for the stunning review on your stay at the V&A Hotel. I'm very happy to hear that you enjoyed your stay. Your complimentary remarks regarding our services and facilities are greatly appreciated.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mansonville
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 12, 2013

This hotel offer a lot, situated in the harbor you have the choice of everything nearby, bars, resto, shopping to every budget all within walking distance and always safe, you can also book all kind of excursion including Roben Island on premises. Try to stay in the loft room (like home) bar service is OK, breakfast, lunch and diner food and service are excellent.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, November 19, 2013
Dear Vince

Thanks for the wonderful review on the Victoria & Alfred Hotel. I'm glad to hear that you found the location to be convenient and the service good. We hope to welcome you back again on your next visit to South Africa.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
1 review
4 of 5 stars Reviewed November 12, 2013

The hotel is amazing, everything you want will be made available to you. The food is also amazing five star quality. The staff is absolutely amazing, friendly and helpful they are always on the ready to help and make the experience at the hotel wonderful. The hotel is nice and quiet, relaxed and calm. The location of the hotel is wonderful close to a lot of places making the stay at CPT very enjoyable. Unforgettable experience at the hotel.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, November 19, 2013
Dear Linda

Thanks for having taken the time to write this lovely review on your recent stay at the V&A Hotel. We hope to welcome you back again on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Victoria & Alfred Hotel

Address: On the Waterfront Pierhead, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Cape Town Central
#13 Family Hotel in Cape Town Central
#21 Business Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
#27 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Victoria & Alfred Hotel 4*
Number of rooms: 94
Official Description (provided by the hotel):
This luxury hotel is perfectly situated in the heart of the Victoria & Alfred Waterfront.Framed by the ocean and Table Mountain, the elegance and luxury of the Victoria & Alfred Hotel is rivaled only by its relaxed atmosphere and warm personal service.With 94 spacious bedrooms - It’s the detail that gives the Victoria & Alfred Hotel its elegance, intimacy, romance and reputation. ... more   less 
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Also Known As:
Victoria Alfred Cape Town
Victoria & Alfred Hotel Cape Town, South Africa

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