Stayed here at the beginning of a safari trip for three nights. The waterfront is in an ideal location for the first time visitor to Cape Town. It is walking distance to many restaurants, shops and a major mall with a wide range of eateries of various price levels. There are souvenir shops and grocery stores in the mall as well as chain clothing stores known to US and European customers. The round-the-city open bus tour has a stop there, and the Robben Island tour leaves a five minute walk up the marina from this hotel.
The hotel staff provided excellent, cheerful and warm service. The hotel itself is somewhat older and has its wear and team, but is nonetheless in good shape and kept very clean in and out and has some charm in its age. It is located right in the heart of the wharf area, and there is a drydock where ship maintenance is done I would say less than 50 yards from the hotel. When we first arrived, the drydock was doing sandblasting of the paint on the ship, and this was a little noisy, even with the windows closed. The windows were beautiful paned wood windows, and did not close airtight, so they were not particularly soundproof. Our corner room gave a fantastic view of table mountain, but also was unfortunately the closest to the drydock. Nonetheless this was only a minor issue, as we weren't in the room for the most part while work was ongoing. But if you are going to be staying in the room for extended periods of time during the day, you may want to ask for a room away from the drydock if you would find the buzzing noise of sandblasting bothersome.
There is no gym facility in this hotel, or pool. To access the small pool and workout room, you must go across the street and up some stairs to a sister facility. It is connected to a shopping complex so there are a number of art and souvenir shops you can easily visit in the same building.
Big thumbs up here for the fantastic breakfast buffet spread that was included in our rate.
Also, on Sunday and Wednesday there was a fantastic artisan food market, where many vendors had stalls selling various items to buy and eat there, or take away. The offerings were varied and reflected the diverse cultures that are found in Cape Town -- Indian, Asian, British, and all the beautiful locally sourced foodstuffs available, as well as a number of great bakery vendors selling sweets and yogurt and flavored bubble teas. It is a must visit if you are there during that time.
I can't address value since it was part of a total package for the safari trip, but based on my asking about rates while there it is a good value alternative to the newer and five-star Cape Grace Hotel which is on the other side of a pedestrian bridge from V&A. By the way, the restaurant at Cape Grace Hotel, Signal, is phenomenal and a great value and a two minute walk away from V&A. We went there for variety and to get out of the hotel and ended up going back a second time! Will review that restaurant separately it was so good!
ask for table mountain view side, but away from dry dock.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 15, 2013
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Thank you very much for having taken the time to write such a detailed review on your recent stay at the V&A Hotel. We really appreciate your feedback as this gives us the opportunity to monitor our service levels as well as the guest experiences.
Managing Director - Newmark Hotels, Reserves & Lodges
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.