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“Excellent location” 4 of 5 stars
Review of The Commodore

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The Commodore
4.0 of 5 Hotel   |   Portwood Rd | Portswood Square, V & A Waterfront, Cape Town Central 8001, South Africa   |  
Hotel amenities
Ranked #46 of 103 Hotels in Cape Town Central
Dublin, Ireland
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
“Excellent location”
4 of 5 stars Reviewed November 14, 2008

Excellent location, easy (5 min), safe walk from V&A Waterfront.

Very friendly helpful staff.

Great breakfast.

Bedrooms just OK. Bathroom a bit tired and dated, but perfectly clean. Bedrooms can be a little noisy from outside air conditioning units.

Watch your bill ! Booked through Hotels.com which included all taxes and charges However, hotel tried to charge tax claiming that all bookings through Hotels.com do not include tax. Manager removed tax charge when challenged.

Would recommend this hotel.

  • Liked — Location
  • Disliked — Noisy air conditioning
  • Stayed October 2008, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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610 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scotland
Top Contributor
77 reviews 77 reviews
48 hotel reviews
Reviews in 48 cities Reviews in 48 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 11, 2008

Great hotel - just 2 minutes walk from V&A Waterfront with loads of restaurants and bars.

Clean rooms and good decor with a fantastic array of food at breakfast. Small but friendly bar area.

Absolutey no complaints and would definitely stay there again if on holiday in the area.

  • Liked — Location and friendly staff
  • Disliked — Nothing to not like.
  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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long island, new york
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 30, 2008

The hotel is in a great location. Right near V & A Waterfront. We were originally going to do 12 Apostles but ended up at the Commodore. We were very happy. The 12 Apostles is way out of the city.

We visited Cape Grace and V & A Hotel - for the price, the Commodore was a better value. The staff was super attentive.

The only problem was getting small bills. Trying to exchange money everywhere in South Africa was a problem. They only wanted to give you large (200,100) rand bills. It made tipping difficult.

The bar was small but the staff was very friendly. The Green market (much cheaper than the market at V&A) is three blocks away near the stadium. Here you can negotiate and get good deals.

Stayed September 2008
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nj/az
Top Contributor
93 reviews 93 reviews
23 hotel reviews
Reviews in 42 cities Reviews in 42 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed September 21, 2008

Great location close to the V and A,excellent breakfasts, very attentive staff and internet available in your room. A superb place to stay.

  • Liked — the service
  • Disliked — nothing
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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New York
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 12, 2008

Commodore Hotel, Cape Town

I can’t compliment his hotel enough. We stayed 4 nights in July, 2008. Booked on Hotels.com with an every-third-night free promotion so it was a good value. (We paid $694 for 4 nights, but I had passed up a deal about $80 less a few days prior.) Reservations and check-in were hassle free.

Location is very close to ideal. The trendy and safe area to stay in Cape Town is the Victoria and Albert Waterfront (V&A) which is chock full of restaurants, shops, museums, malls, tour operators, cinemas, etc. It’s quite nice; a mini theme park. There are pricier hotels right on the docks, but Commodore is one block inland. We took the three minute walk many times to the V&A area, day and night and felt quite safe.

Décor is nautical, lots of brass and mahogany. Quite nice. Many ship beams, ties, sails, etc. Beautiful flowers. Not 6-star glitzy/tacky, like, say Hong Knog, but very, very nice. Just off the 2-storey lobby is a wonderful parlor with newspapers, tables, fireplace, bar. Beyond that is the restaurant with soaring ceiling fitted with polished mahogany ship beams. A wonderful breakfast bar was included in our room rate. Fresh fruits, many meats, smoked salmon, other fish, eggs made to order, cereals, etc. We ate late and called it lunch.

We had a room with a small balcony looking directly out at Table Mountain—the iconic physical landmark that defines the city (when not in the clouds!). Other hotel wings probably have different views. Ask if it’s important to you. Upscale furnishings like a comfy douvet, embossed chocolates at turn-down, plush pillows, art work, comfortable bath with dual voltage small appliance outlet, hair dryer (in the room desk oddly). (No ironing board, something I like to have.) A nice power strip and Ethernet cable were at the desk. (Bring your electrical adaptors--they used the clunky British 3-pin outlets here, not the even clunkier 3-ROUND pin outlets we found in other parts of South Africa. I don't have that adaptor.)

Setting up my laptop was a breeze. The hotel even threw in an hour of in-room internet for each day. So we got a pre-paid account for 4 hours—very nice.

Throughout the establishment service was impeccable. The word flawless comes to mind. You can’t approach an elevator without the attendant pressing the button. Concierge, front desk, and restaurant staff: all had smiles and greetings for you at all times. No request was unmet. A tremendously helpful guest services desk and a travel services desk were located in the lobby and were of great use to us.

In sum, this hotel did not disappoint us in any way. We were on the raod in Southern Africa and Madagascar for 4 weeks and this was our classiest stay. If you must stay at the grand Victoria and Albert Hotel right on the doc and feel like British aristocracy, enjoy it. Or save some bucks and feel like a seafarer returning home to friends and elegance.

  • Liked — Warm, inviting, upscale atmosphere
  • Disliked — 3 minute walk to the V&A waterfront.
  • Stayed July 2008
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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maryland
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 11, 2008

My husband has stayed here and the Portswood while on business and he loves the location. It is a wonderful location, so close to the V & A Waterfront with its many shops and restaurants. Also, short walk to where boat departs to Robben Island. The staff is fabulous--ready to help and friendly. We had a rental car and they fetched it pronto and helped us with trying to fit all our luggage in the "boot."
I know what another reviewer means by not much of a "wow" factor. While the lobby and lounge (restaurant is being renovated) are nice, nothing like The Table Bay Hotel, for example, where we had a multi-course dinner.
The room decor was pretty nondescript. The linens were of good quality. The bathroom was smallish but clean--its decor was not too pleasing with a bright teal countertop. They were updating several rooms on our floor--maybe new colorways are coming.
We were there right after the Table Mountain cablecar opened for the first time after being closed for two weeks. The concierge called to be sure it was running. The message said it was closed--supposedly for high winds. We drove up there anyway to get a feel for the place. The entrance said the cable car was closed. As we walked up the hill, we could see people standing in line for the cable car. It WAS open! Apparently the voice message and signed hadn't been changed. We were lucky, as the views above the clouds were unlike anything else we had ever seen.
Best thing to do: Robben Island tour. One day there will be no more former prisoners to give tours. Go now!

  • Liked — Location and service
  • Disliked — Bathroom decor
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Top Contributor
54 reviews 54 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 1, 2008

My wife and I had a very nice stay at the Commodore. As other reviewers have stated, it is hard to beat the combination of the location of the hotel (a very short walk from the waterfront) and the price. The staff was very friendly when we arrived at 22:30PM (it took a while for us to adjust to the usage of the 24 hour clock and the AM/PM designation) and they showed us where they kept the cookies that would be available for the guests. The doormen, bell service and elevator staff were also quite efficient and friendly. We loved the breakfast service, and we found the staff to be quite attentive to our needs (it may have helped that we left a nice tip the first morning). The concierge made her way through the breakfast area one morning so she could let all the guests know that day was going to be the last one that the Table Mountain cable car would be running before it was shut for its annual maintenance, which was a very nice touch.

So with all these positive factors, why do I say that the hotel may not be for everyone? Mainly because the hotel lacks the "wow!" factor that many people may expect when they are on a once-in-a-lifetime trip to South Africa. However, the Commodore is much more affordable than the other hotels directly on the waterfront that appeared to have the "wow!" factor as we walked by them.

This was my second stay at the Commodore, and I am quite likely to stay there again on other trips to Cape Town. After all, the hotel is secondary to the large number of memorable areas around Cape Town.

  • Liked — The breakfasts - nice food and friendly staff.
  • Disliked — Smaller rooms than I'm used to
  • Stayed July 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Commodore

Address: Portwood Rd | Portswood Square, V & A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Cape Town Central
#38 Family Hotel in Cape Town Central
#39 Romantic Hotel in Cape Town Central
#43 Luxury Hotel in Cape Town Central
#46 Business Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Commodore 4*
Number of rooms: 236
Official Description (provided by the hotel):
Located at the Victoria & Alfred waterfront; panoramic views of Table Mountain & the Atlantic Ocean. ... more   less 
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Also Known As:
The Commodore Hotel Cape Town Central
Commodore Hotel Cape Town
Commodore Cape Town
The Commodore Cape Town, South Africa

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