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“The hotel is fine, the staff is superior” 4 of 5 stars
Review of The Commodore

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The Commodore
4.0 of 5 Hotel   |   Portwood Rd | Portswood Square, V & A Waterfront, Cape Town Central 8001, South Africa   |  
Hotel amenities
Ranked #45 of 104 Hotels in Cape Town Central
Colorado
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
17 helpful votes 17 helpful votes
“The hotel is fine, the staff is superior”
4 of 5 stars Reviewed July 1, 2013

This is an older hotel with a fabulous location. It's a very short walk to all of the attractions in the Waterfront area of Capetown. The rooms are adequate albeit small by US standards. Where this hotel really shines is with the staff. All, without exception, were more than willing to be helpful and caring. If you are a visitor without a lot of experience in Capetown or South Africa, the benefit of having this level of staff concern and care should make it your choice. This will be my choice when I go back to Capetown.

Room Tip: There are some rooms on the North side with a view of Table Mountain, if it isn't covered with c...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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596 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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East London, South Africa
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 25, 2013

We stayed at The Commodore for 2 nights in May 2013. Overall it is a lovely, well maintained hotel, in close walking distance from the V&A and all it's awesome attractions. The lobby and dining area's of the hotel are elegant and inviting, with excellent breakfasts served daily. The bedrooms have gorgeous views over Table Mountain and the surrounding marina. The only negative is that the room decor is very out-dated and certainly in time of a refurbish. However, having said this, all furniture, linens etc are still in good condition.

Room Tip: Choose a room on a higher level. Friends stayed a floor below us and had no view.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Beijing, China
Top Contributor
108 reviews 108 reviews
18 hotel reviews
Reviews in 44 cities Reviews in 44 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 21, 2013

Really nice old type hotel, big lobby area that ends with a bar. Club-like feeling and plenty of nautical references. Very nice welcoming.

The rooms are good, not great. Good size and real bathroom. Another one of these hotels that claim to want to save water but takes away all dirty towels twice a day.....

The beds are on the hard side and the views of the Table Mountain are wonderful.

The staff is excellent, very friendly and attentive. The breakfast had all you can want.

Room Tip: 4041 has a view to dream about. Most likely the other xx41 as well.
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  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 16, 2013 via mobile

Friendly staff in the reception and especially the bar. Nice big spacious rooms, very clean and comfy, mine had a nice, small balcony. Great arrangements for tours and transport. Very good choices in the breakfast buffet, but coffee is really bad ;) (this is so in almost all of South Africa). Could improve the service of waiters during breakfast and cleaning staff (more look into details).

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Alpharetta, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2013

Stayed at the Commodore for Business in late May 2013 for 5 nights - find it hard to complain. Great location - close to V&A and all attractions (e.g. restaurants, bars, waterfront, etc.) Staff couldn't have been friendlier or more helpful. Agree with previous reviews that the room amenities could be updated - but the breakfast buffet was very enjoyable and will certainly stay there again when I next visit Cape Town. Easily arranged a late checkout for my afternoon flight back to London and certainly had no problems or complaints. Once again, three cheers for the staff!!

Room Tip: Last visit stayed on the "street side" ( no noise problems) - but for views would recommen...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cape Town Central, South Africa
1 review
2 of 5 stars Reviewed June 10, 2013

The hotel staff are extremely friendly and helpful, the room was lovely although I think outdated and old fashioned. Stayed one night and was not very impressed as check out time is 10am however at 8 am a staff member entered our room as he wanted to check the bar fridge this could have waited till we had checked out as i was still sleeping. At 9am the cleaning staff also knocked on our door but then said they would come back later, i felt very rushed and was made to feel like i had to leave my room. Went down for breakfast and was looking forward to the buffet, loved that the coffee is poured for u at the table however it was ice cold, the buffet looked well presented and a large variety of food was available, however the hot food i have never not enjoyed my breakfast and i found the hot breakfast uneatable. It was cold, tastless and even the eggs that are made to order were awful my omelette was over cooked and served to me in pieces and my partner asked for soft poached eggs she got hard poached eggs and when served to her there was water on the plate. This breakfast is R165, I would rather eat at spur for R20

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 9, 2013

The hotel has a prime location in central Cape Town near the V&A waterfront and close to good restaurants and shopping. The accommodations were comfortable, our room had an excellant view of Table Mountain. The breakfast offered in the lobby is typical European style, and is worth the money. The staff were helpful, and were willing to assist in any mannor possible.

Room Tip: Ask for a view of Table Mountain.
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Commodore

Address: Portwood Rd | Portswood Square, V & A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Cape Town Central
#37 Family Hotel in Cape Town Central
#37 Romantic Hotel in Cape Town Central
#39 Business Hotel in Cape Town Central
#42 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Commodore 4*
Number of rooms: 236
Official Description (provided by the hotel):
Located at the Victoria & Alfred waterfront; panoramic views of Table Mountain & the Atlantic Ocean. ... more   less 
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Also Known As:
The Commodore Hotel Cape Town Central
Commodore Hotel Cape Town
Commodore Cape Town
The Commodore Cape Town, South Africa

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