We stayed here for 10 nights while my husband was on business. The hotel has a fantastic location overlooking the Atlantic Ocean and close to the V & A Waterfront. There is an hourly complimentary shuttle to the V & A. The reception is always manned by at least 3 people, who went out of their way to help whatever the request. The hotel vehicles were all prestige Mercedes with courteous drivers. The breakfast buffet is the best I have had at any hotel. The hotel bar had music Friday and Sunday and the Tobago restaurant served great meals with local meats including springbok and ostrich.
Our room was a business room with a fantastic view over the swimming pool and garden to the sea. The mini bar was well stocked and the prices were very reasonable. There was a tv in the lounge area and also in the bedroom. Complimentary newspaper and a quality coffee machine added to the luxury. It was extremely clean and well maintained. We used the spa and had massages and a facial and the service was very good. There was onsite underground parking which was an extra but well worth the cost.
The staff were well trained, discreet and courteous and it will be hard for any hotel we visit in the future to meet these standards.