We booked into The Ambassador whilst sitting in an internet cafe just down the road - the hotel were quoting rack rate but we got a night free with an internet deal. There was some initial waiting whilst they confirmed the booking on our arrival but once we were checked through the whole experience was great. The staff could not do enough for us - especially re-organising Robben Island tours & weather reports. The restaurant is good & was busy on the weekend but we had no problem getting a table in the week. The bathroom was small but for the price of the room, the experience was great value - especially the breakfast. Car parking was free & secure which is important as Bantry Bay is a little way out but really convenient for Camps Bay & Clifton.
I would definitely go back.

Recently refurbed nicely but it is an old building so some dodgy remnants exist....window frames/ depressing hallways & why didn't they change the cupboards in the rooms rather than try to fit them in to a totally different looking room? Ours were badly glued up!
Pool & terrace is fabulous & right above the crashing waves. Staff there were great too. Seaview rooms are a must for the view but noisy from the waves. Depends if this bothers you. They are small though, especially the one man bathrooms but who spends ages in their room?
Restaurant is good but you MUST BOOK IN ADVANCE as v popular. The hotel carpark is also a bonus as a car is pretty vital to see the Cape etc & Cape Town does have a significant & rising crime problem.
Some people griped about the one lfit...yes it can be annoying but someone is nearly always there to press the button as you approach & the stairs are next to it & easily accessed so most people took the exercise. The wi fi was our main problem. It was hopeless through out our stay & there is no business centre though they are talking of putting one in. Staff at the front desk were polite especially for travel but the service levels for billing etc were poor with loads of errors even though we checked & tried to rectify things 3 times.
Good location & overall good experience.

Very good value for money hotel. Recommend the suites over the road - the higher floors still have a sea view. Rooms a bit dated but the excellent staff make up for this - they are very pleasant and eager to please. The restaurant is fabulous, but very popular. Book as soon as you arrive to get a table in a few days' time. The complementary shuttle to the Waterfront is very useful. The refurbished pool area is good and the sunbeds very comfortable.

We stayed at this four star hotel following a stay in a five star hotel called Cascades at Sun City and the Ambassador was superior in every way. Its a contemporary boutique hotel with a fabulous restaurant called Salt with amazing views overlooking the ocean. Book before your stay though because its very popular with guests and locals. The food was delicious and very reasonably priced.

We stayed in an apartment which wasn't quite as nicely decorated as the reception or the restaurant but we had no complaints.

The service was fantastic. The staff went out of their way to assist you, chocolates on the pillows, a turndown service, papers, daily weather forecasts and a nightly phone call to make sure you had everything you needed.

Thoroughly recommend it. Not far from the Waterfront area which we found a bit too touristy and close to Camps Bay where there are some cool bars and restaurants.