We stayed at the Ambassador in March, and although the rooms are a bit small and there was no bath tub in our room, we found the staff to be excellent, and had an all-round good time. Victoria Road, where the hotel is located in Bantry Bay, gets busy during peak times but it is worth it for the fantastic views and proximity to the sea. Breakfast isn't the Holiday Inn style huge buffet, but was still really nice.

I wouldn't hesitate to recommend the Ambassador and we will stay there again next time we're in Cape Town.

We stayed here for one night on our way back after a week in Hermanus, on reflection we would have been better to stay in Hermanus, which i thought was great. There is no pool at the Ambassador at the moment, on their website it does point out that they are upgrading the pool from Mar to Oct , well at the end of Nov they still have a long way to go. Had we realised the pool was not finished we would not have booked. Their shuttle sounds great, but actually is not continuous and we didnt find the times suited us. The rooms are nice, although not huge and ours did have a lovely view over the ocean. We asked for a non smoking room, but the room definitely smelled as though it had been smoked in.
We selected the hotel as being close to the airport , but actually it is on the other side of capetown so i wouldnt recommend if you have an early flight.
However , that all said the restaurant is excellent, we had a very good meal there, the staff were attentive and effcient and the salad derssing was historic. The setting is also fabulous with the restaurant being totally open to the sea so watching the sun go down was lovely

We stayed here for 5 nights, the first leg of our honeymoon and first time in South Africa. The staff are so helpful and could not do enough for us. The travel desk is excellent and will help you plan your day. The breakfast buffet was amazing and we had a lovely dinner one night in Salt restaurant, which is a busy restaurant and popular with locals. The pool was under construction at the time which was a pity but there is so much to do in Cape Town we were kept going. Our executive suite was very clean, lovely sheets and towels. The decor was quite plain but well maintained. There is a chemist and food shop/cafe directly under the executive suites which was brilliant. Plenty of parking if you have a hire car too.

This hotel overcharged my credit card and although they acknowledged the mistake have now taken over 6 weeks to rectify the matter despite repeated calls and emails. The staff are inefficient and rude and I would not recommend people to stay there as the hotel shows no concern with customer relations and cannot not be trusted.