The hotel is in an excellent location right next to the Waterfront and costs a fraction of the price of other hotels in the area. Its the site of the old prison and the complex doubles as a business centre for the university. Rooms were functional and plain but very clean, rather like the Ibis hotel chain if I had to compare.
Overall we were very happy with the hotel...until we came to leave.
We'd booked three nights via an online travel agent Cyber Cape Town.com and paid in advance. However, when checking out the hotel said they'd only received payment for two nights and I would have to pay again for one night. I showed my reservation and they said they'd sort out with the agent and get my card refunded but I must pay them. 9 months later I'm still awaiting the refund despite numerous emails. At least Cyber Capetown.com have bothered to respond. Breakwater Lodge havent had the courtesy to respond to one email even though theres a 50/50 chance that the mix up is there fault.
Good hotel...until something goes wrong then no response!











