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Mount Nelson Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 85 Reviews
5.0 of 5 stars
63
4.0 of 5 stars
12
3.0 of 5 stars
6
2.0 of 5 stars
3
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 189 hotels in Cape Town
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 201
  • Address: 76 Orange Street, Gardens Cape Town 8001 South Africa
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Mount Nelson Hotel is the most iconic luxury hotel in Cape Town situated within a lush garden estate. The hotel is an urban sanctuary with a... This description is based on information provided by the hotel.
Business Center Fitness Center Restaurant Room Service Swimming Pool
Check Rates: $391 (ZAR3947) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Mount Nelson Hotel

( 9-13 of 85 )
“A lovely classic”

Mount Nelson Hotel

Sep 15, 2008
2/2 found this review helpful

My husband and I stayed at the Nellie and loved it. It's the best hotel in Cape Town with top notch service, beautifully appointed rooms, and an excellent afternoon tea.

The Nellie is located a quick cab ride away from away from the waterfront and is walking distance to the top of Long Street. The waterfront can be really crowded so we liked being away from it all. Our room was very large with a great bathroom stocked with Molton Brown products. We had a view of Table Mountain. The staff can't do enough for you - from arranging day trips to driving us to dinner no request was too big or small and they were eager to make our stay as good as possible. The concierge was also helpful in recommending restaurants and special sightseeing spots. The dining room is formal but very good, the bar is fun and worth visiting, and the afternoon tea should not be missed.

We cannot wait to return!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anonymous123's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: October 31, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $391 (year-round)
Call now to book: 866 245 9039 from Destinology
“Wow! Mt Nelson is a Fantastic hotel!”

Mount Nelson Hotel

Save Review
5 of 5 stars
mlbourgeois
Sep 10, 2008

What a great hotel! Great location and incredible service! Would recommend to anyone going to Capetown.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlbourgeois's Summary
Date of Stay: September 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: September 10, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $391 (year-round)
Call now to book: 866 245 9039 from Destinology
“All You Could Want & More ....”

Mount Nelson Hotel

Save Review
4 of 5 stars
Cork, Ireland
Aug 10, 2008

We had a fab stay at the "Nellie" in March this year. Warm, friendly and very helpful staff, wonderful outdoor pool with great poolside service and food. Magnificent restaurant for dining in the evenings - All in all, a fabulous hotel for a great holiday with your loved ones, family and/or friends. Can't recommend this hotel enough - if you don't stay here, then you should definitely pop in for afternoon tea! Enjoy!

  • This TripAdvisor Member:
    • Liked — Staff & Ambiance at the hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murcon's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: June 10, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Management Response
AndrewCapeTown, Andrew - General Manager
(Management representative)
Aug 20, 2008
Thank you for your kind words on your recent stay with us. We greatly value all feedback from our guests and i will ensure that our staff get to enjoy your report. On behalf of the team we look forward to welcoming you back in the near future.
Kind regards
Andrew Cook
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $391 (year-round)
Call now to book: 866 245 9039 from Destinology
“Wonderful hotel”

Mount Nelson Hotel

Save Review
5 of 5 stars
leicestershire
Aug 5, 2008

Wonderful historic hotel. Rooms excellent. We were looked after very well. This was our second time, my sister in law and husband with us on their honey moon-sorry to leave after 3 days. Staff all very helpful-couldn't do enough for you. Rooms were excellent and breakfasts delicious with so much choice. Would recommend to anyone.

  • This TripAdvisor Member:
    • Liked — everything
    • Disliked — rooms could be a little cool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sutsuttravel's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Honeymoon
Age group: 50-64
Member since: August 05, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Management Response
AndrewCapeTown, General Manager
(Management representative)
Aug 20, 2008
Thank you so much for your very kind feedback. On behalf of the team we are glad that you, your sister in law and her husband enjoyed your stay and that their honeymoon experience at the MNH was memorable. I loved the picture your placed on trip advisor! As a hotel focused on the families, young singles and honeymooners we are delighted when we can assist to make a special occasion a very special occasion. We look forward to welcoming you back in the near future and to have your sister in law and her husband back to celebrate their anniversary with us next year! I will share your feedback with all our staff. Thank you again.
Kind regards
Andrew Cook
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $391 (year-round)
Call now to book: 866 245 9039 from Destinology
“charming and friendly hotel”

Mount Nelson Hotel

Jun 28, 2008

I stayed at this hotel whilst on business, so I didn't have to pay for it out from my own pocket. None the less, I recommend this hotel for a number of reasons:

The decor is old fashioned, but charming. Very English.

The beds are incredibly comfy.

There's a great attention to detail. After a long day, I would come back to my room to find that staff had turned back my bed, laid a robe and slippers out, and left me fresh fruit and bottled water by my bed side. A bit OTT perhaps, but a nice touch.

The staff are friendly and can't do enough for you.

The Spa is wonderful - a great way to unwind. Expect prices similar to those in the UK though.

Breakfast was lovely - such a great selection.

The Planet Bar is a great place to relax with a cocktail.

Enjoy your stay! If I ever go back to Cape Town I will probably stay here again.

  • This TripAdvisor Member:
    • Liked — Attention to detail.
    • Disliked — Bath water sometimes ran brown! Not sure why!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CurlyGirlSurrey's Summary
Date of Stay: June 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: April 26, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $391 (year-round)
Call now to book: 866 245 9039 from Destinology

Reviews of Mount Nelson Hotel

( 9-13 of 85 )
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Mount Nelson Hotel Address

76 Orange Street | Gardens, Cape Town 8001, South Africa