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Mount Nelson Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 85 Reviews
5.0 of 5 stars
63
4.0 of 5 stars
12
3.0 of 5 stars
6
2.0 of 5 stars
3
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 189 hotels in Cape Town
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  • Hotel class: 5 of 5
  • Rooms: 201
  • Address: 76 Orange Street, Gardens Cape Town 8001 South Africa
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Mount Nelson Hotel is the most iconic luxury hotel in Cape Town situated within a lush garden estate. The hotel is an urban sanctuary with a... This description is based on information provided by the hotel.
Business Center Fitness Center Restaurant Room Service Swimming Pool
Check Rates: $391 (ZAR3947) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Mount Nelson Hotel

( 15-19 of 85 )
“Classic Old Traditional Hotel”

Mount Nelson Hotel

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5 of 5 stars
San Antonio, TX
May 26, 2008

Spent three days here with a tour in March. It is a classic. Beautiful grounds, within walking distance of "downtown", and highly attentative staff. We were without luggage (lost by airline) for two days and the staff could not offer enough assistance with personal items to get us through this time. Breakfast buffet is outstanding, the restaurants and bars offer well prepared, delicious and excelently served fare in a traditional manner. The rooms are old and many of the bedrooms are a bit cramped, but the bathroom is modern, well appointed and large with both soaking tub and shower.

This is a highly recommended stay.

  • This TripAdvisor Member:
    • Liked — Lobby
    • Disliked — Small sized bedroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prof Bob's Summary
Date of Stay: March 2008
Traveled with: Large group or tour
Age group: 65+
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $391 (year-round)
Call now to book: 866 245 9039 from Destinology
“Excellent Hotel - No Faults”

Mount Nelson Hotel

May 23, 2008

I recently returned from a visit to the Cape, including a 4-night stay at the Mt Nelson. The hotel itself, including common areas, grounds and rooms, is beautiful and in a good location. You can walk from the hotel to the centrally-located sights, shops, restaurants and the hotel has a convenient complementary shuttle service that takes guests to the waterfront. Service was excellent in all aspects of the hotel and restaurants - very friendly, sincere and helpful staff. The food was excellent in the restaurants. The hotel is also excellent value, not just due to the Rand being weak but also because the hotel doesn't try to take advantage of its guests with excessive charges at the restaurants, mini-bars, etc., which makes for a more relaxing stay. Overall it's hard to find any fault with this hotel - highly recommended, particularly if you can get a good rate.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveller123London's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 02, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $391 (year-round)
Call now to book: 866 245 9039 from Destinology
“Best in Cape Town”

Mount Nelson Hotel

Apr 30, 2008
1/1 found this review helpful

We stayed here in 2007 and it was by far the best place we have stayed in South Africa. This hotel is impecable, the staff are friendly and you get what you pay for.

I highly recommend this hotel. As always, the only bad experience was our car hire which you need to be careful about. Go to the trusted brands for car hire or companies that come recommended.

We used this site and got some great car hire from £10 per day: www.sa-carhire.com

I think you will love this hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wbicker's Summary
Date of Stay: May 2007
Member since: April 30, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $391 (year-round)
Call now to book: 866 245 9039 from Destinology
“Second stay and will return again as soon as we can”

Mount Nelson Hotel

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5 of 5 stars
Chelmsford
Apr 27, 2008
1/1 found this review helpful

For our second stay in Cape Town in 2 years, we had only one condition for Trailfinders to fulfil - our holiday was on the condition that we stayed at the Mount Nelson. We have previously stayed there, as well as another waterfront hotel, but the "Nellie" as it is known locally, is truly memorable.

I would recommend the Planet Champagne bar, as well as their Colony restaurant - both have served us well over our two visits. The staff all having their part to play in our enjoyment. The famous afternoon tea is remarkable and the best we have had anywhere (including London and Burj Al Arab Dubai hotels)

It is easy to forget that this hotel is in the city - as the extensive gardens camaflauge everything but the view of Table Mountain.

We first visited as part our 30th wedding anniversary trip to Africa along with my sister and her husband. This recent visit was their choice for their 30th wedding anniversary and the only place in the world they wanted to go to celebrate.

All four of us know we will return to this hotel sometime in the next few years if we can.

Everything in Cape Town is such good value with the current exchange rate.

If you are going on to the Winelands, as we did. I would recommend Le Petite Farm for lunch in Franschook and Wuinhius in the centre of Stellenbosh for an evening meal (book both in advance if you can)

  • This TripAdvisor Member:
    • Liked — ambience of the hotel
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nev161's Summary
Date of Stay: April 2008
Traveled with: Family (extended)
Visit was for: Romantic getaway
Age group: 50-64
Member since: April 25, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $391 (year-round)
Call now to book: 866 245 9039 from Destinology
“The most beautiful hotel in CapeTown”

Mount Nelson Hotel

Apr 22, 2008
1/1 found this review helpful

If you're going to stay in the most beautiful city in South Africa which is Cape Town, it makes sense to stay in the most beautiful hotel in the city. To my mind only one hotel could hold the title, The Mount Nelson. Think l realised this the minute l drove under its imposing gateway and first saw the hotel sitting majestically at the top of the drive.

Arriving at the main entrance we were greeted by a smiling doorman who immediately welcomed us to the hotel, organised for the luggage to be unloaded and ushered us through to reception. Whilst enjoying a glass of sherry, formalities were quickly completed and soon we were being escorted to our room which was located on the second floor offering double aspect views, out across the main lawn at the front and a view of Table Mountain from the side. Did l say a room, in most hotels our accommodation would be called a junior suite it was so spacious. In addition to the beds, we had a settle, two easy chairs, coffee table, fridge and t.v. (both of these were discreetly hidden in cabinets), plus enormous wardrobes. The bathroom had ample supply of fuffy towels and toiletries which were all replaced again each evening with the turn down service.

Later that evening we dined in the more formal restaurant, The Cape Colony which offers an extensive menu featuring Cape, Asian and International dishes, plus specials of the day. Each time we ate here the meals were superb in presentation, quality and service. You have to save room for a desert, they are devine, my favourite was 'Is it green or is it red' , which is six different ways of serving apple; Deep fried fritter, sorbet, ice cream, brulee, froth and a jelly. One of the most interesting and unusual deserts l've enjoyed in a long while. David our waiter looked after us very well but was never intrusive.

Breakfast is served in the hotel's other restaurant the informal Oasis, with a choice of the large wicker chairs inside or sitting outside on the terrace. We always chose the terrace which looked out over the main swimming pool and gardens', sitting there you could hear the birds singing it was so peaceful, yet the city center is just a few minutes away. Tea and coffee was served at your table by charming waitress ( we had Katie and Margaret) before you help yourself from the buffet. What a selection on offer, one counter contained the cereals, fresh fruits, yogurts, cold cuts of meats and cheeses; the other counter full of breads, rolls, croissants, danish pastries, scones and muffins all freshly baked that morning in the hotel kitchens. A chef was on hand to cook eggs to order, omeletts, waffles and pancakes which you can add to sausages, bacon, mushrooms and potatoes. The Oasis also serves lunch but we could never manage this since the hotel also offers the most scrumptious Afternoon Tea you will find anywhere in the world. Tea is served every day in the lounge with a pianist accompanying. The enormous Windsor table is completely covered with finger sandwiches, savouries, scones, trays of pasteries, jams, cream, fresh fruit and standing guard at each corner of the table, a gateau. My advice is to have a very small breakfast since you can return to the table time and time again. Even if you don't stay at the Mount Nelson hotel, you MUST,MUST go for tea and worry about the extra pounds you're putting on later.

You can easily walk from the hotel in to Cape Town during the day along Government Walk, a shuttle service takes you to the Waterfront for shopping and on your return have a choice of two swimming pools to relax by. But what makes Mount Nelson stand head and shoulders above the other city hotels is the staff. They just can not do enough for you, very courteous, efficient and you can tell they are really proud of working for the hotel.

Staying for 15 nights wasn't long enough to enjoy all the delights of Cape Town or the Mount Nelson so looking forward very much to returning again later this year.

  • This TripAdvisor Member:
    • Liked — The style of the hotel
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanTraveller's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: April 22, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $391 (year-round)
Call now to book: 866 245 9039 from Destinology

Reviews of Mount Nelson Hotel

( 15-19 of 85 )
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Mount Nelson Hotel Address

76 Orange Street | Gardens, Cape Town 8001, South Africa