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“An amazing stay” 5 of 5 stars
Review of Belmond Mount Nelson Hotel

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Belmond Mount Nelson Hotel
5.0 of 5 Hotel   |   76 Orange Street | Gardens, Cape Town Central 8001, South Africa (City Bowl)   |  
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Ranked #13 of 103 Hotels in Cape Town Central
Belfast, Maine
2 reviews
“An amazing stay”
5 of 5 stars Reviewed December 27, 2012

My husband and I stayed in "Old Nellie" at the beginning of December for 9 nights.From the moment we arrived we felt special!! We were welcomed by a lovely lady at reception who congratulated us on our anniversary and as the hotel was quiet upgraded our room.We never expected to stay in such a beautiful room and the view was spectacular.We woke up each morning with an uninterrupted view of Table mountain. All the staff went above and beyond what was expected of them.I feel that by naming a few it is an injustice to those I don't mention.Special thanks to Byron,Sydney, Robin,Jerald,Pamela, Katie, Margaret and Wilson.
From the pool to the gym to the restaurant and our nightly tea ritual with Sydney, everything was wonderful. The hotel is also in an excellent location if you want to get out and about and mix with the locals in Kloof street. It is a little piece of heaven and I can't wait to go back. I hope the staff get the recognition they deserve from the management as they are the reason it works so well... A wonderful holiday, if you get the chance visit,you won't regret it!!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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883 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Manchester,England
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed December 27, 2012

Geat place to unwind for ten days after a busy holiday spent staying at a winery in the Southern Cape, a safari at Ulusaba (truly magnificent) and re-aquintance with a country visited for the first time 30 years ago, such change.
We stayed in a cottage property within magnificent grounds just underneath the beautiful Table Mountain,a lovely lawn at our entrance leading to the outdoor pool hard to beat.
The service at the Mount Nelson is as one would expect, exceptional. We were not enamoured of the afternoon teas as reviewed but if you like sweets then go for it!
The prices are comparable with most 5 star advertised properties the restaurant food much better than competing local haunts, unusual for hotels of this type.
In summary an excellent place to stay in a wonderful location very close to City and places of interest, good value.

Room Tip: Go for the cottages, a very neat terrace of luxury
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 22, 2012

A grand driveway and stunning view, let down bŷ warm drinks to welcome and nowhere to sit. Great rooms, great afternoon tea and bar. Weak performance fixing the aircon in our of our two family rooms. Jerald the pool waiter set the tone for the service overall ,a star, the afternoon tea is rightly legendary. You will see cape towns hoi polloi in all their finery. Worth a visit for grounds/history and grandeur alone.

Room Tip: Third floor has highest ceilings.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
68 reviews 68 reviews
67 hotel reviews
Reviews in 53 cities Reviews in 53 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed December 22, 2012

I stayed here for one night at a conference and had a large beautiful room overlooking the lush gardens.

The hotel is an older property and been lovingly restored, it does not feel like a city hotel despite its location in he city and this is due to the expansive gardens and grounds. The room style is quite colonial rather than modern/contemporary so if this is to your taste then you will like this hotel.

They do an excellent afternoon tea which is well worth having even if you are not staying at the hotel.

I would suggest that this hotel is better/more suited to a leisure stay rather than business, I really like the taj for a business stay or cape grace on the waterfront.

The hotel is walking distance to all the key city centre attractions but further away from the waterfront.

Room Tip: I for a room overlooking the gardens
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 19, 2012

I see from previous reviews that this hotel is everything you would expect from a 5 star.I endorse all that is said and wish that I could have stayed there longer than we did to enjoy all the facilities fully but we were on a tour and had to move on after three nights.I adored the "olde worlde" ambience,the service that made you feel special,the chauffeur car service,the fabulous food,the faultless service and the wonderfully comfortable rooms.Treat yourselves,people, to a once in a lifetime experience or more if possible.

Room Tip: We didn't use the spa.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taunton, United Kingdom
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 18, 2012

The Mount Nelson is one of the best hotels we've stayed at in the world and is even better thatn Raffles in singapore. Gasp - I hear from some people but seriously the Mount Nelson has the edge. There is nothing I could possibly fault about the 'Nellie' and we will keep going back because it just doesn't get any better than this. When you are sitting by the pool and enjoying a cool drink it's as close to perfection as you'll find. The rooms are delightful, nothing is too much trouble for the staff and the Head Concergie is a Master even at such a young age. We ate out most of the time because there are so many lovely restaurants in Capre town that you have to visit but the Hotel provides a chauffeur car service where you are taken to the restaurant, you call when you want collecting, and there's your driver waiting to take you back to the Nelson. How lovely is that!

I could write pages on just how good this hotel is but don't take my word for it. We stayed there when the film Invictus was being filmed in and around Cape Town. Morgan Freeman was staying at the hotel and Noel Gallagher was also there enjoying the pool with his family. No-one bothered them and that's the sign of a good hotel when any guest can enjoy luxury without any hassle. I can sum up the Nelson Hotel in just a few words. "Go and stay there - you'll absolutely love it."

Room Tip: They are all superb. Don't worry for a second.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jedburgh, United Kingdom
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 17, 2012

This hotel is quite outstanding for it's accommodation, service and food. The setting at the top of Government Avenue is ideal for walking into the centre of the city. The facilities are excellent and the staff most helpful. Do not miss afternoon tea but be sure to book beforehand as it is very popular. The Planet Bar is a must even if just to soak in the ambience. The restaurant is much improved since we last visited and the meal one of the best due to the quality of the food, the attention of the staff and the help of the sommelier.

Room Tip: Some rooms are in adjacent buildings. Those in the main building more convenient particularly in in...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Mount Nelson Hotel

Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cape Town Central
#2 Spa Hotel in Cape Town Central
#4 Family Hotel in Cape Town Central
#12 Romantic Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Official Description (provided by the hotel):
Set in the vibrant heart of Cape Town, Mount Nelson Hotel offers easy access to all that’s happening in this dynamic city. Enjoying a superb location at the foot of Table Mountain, and just a short stroll from downtown, Mount Nelson Hotel offers the perfect combination of leafy tranquillity and contemporary buzz.Whether dining on exotic Cape cuisine, soaking up the sun on any of the stunning beaches nearby or getting ready to stroll down fashionable Kloof Street, guests have the ideal central base from which to discover this exhilarating city. ... more   less 
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa

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