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“An outstanding hotel with faultless service” 5 of 5 stars
Review of Belmond Mount Nelson Hotel

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Belmond Mount Nelson Hotel
5.0 of 5 Hotel   |   76 Orange Street | Gardens, Cape Town Central 8001, South Africa (City Bowl)   |  
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Ranked #13 of 103 Hotels in Cape Town Central
Gloucester, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“An outstanding hotel with faultless service”
5 of 5 stars Reviewed December 12, 2012

The Mount Nelson is everything it is cracked up to be! It really is the most beautifully run hotel, the service is faultless, breakfasts wonderful and was the most magical end to a lovely trip to SA. I could not recommend it more and will definitely be back. What a great hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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831 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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English first
Chicago, Illinois
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 11, 2012

We didn't stay in the hotel. So, this review is only for the afternoon tea, which is consistently listed as one of the best in the world. I enjoyed the experience. Unlike most afternoon teas I've been the sandwiches and pastries are served on a giant buffet (rather than the 3 tiered plates). The ambiance was beautiful, and I thoroughly enjoyed my time there.

Stayed July 2012, traveled with friends
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Glasgow, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 8, 2012

We have just returned from our annual stay at this wonderful hotel, and it gets better and better. We have the same delightful room every year, and only one small point is that the wifi is a bit variable. The warmth and welcome of the staff is completely unsurpassed. It is always a pleasure to have such great interaction too with some of the staff that are not always available to customers e.g the wonderfully knowledgeable gardeners, whose hard work certainly adds to the quality of our stay. This year there are some fantastic sculptures on show in the grounds with a map inviting you to visit them. The Bistro has been revamped for the better. Finally let me say that the service, food and ambiance are quite superb. We hope to be able to make this our holiday destination for many years to come. Thank you Mount Nelson

Room Tip: Some but not all rooms have balconies.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lingfield
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 4, 2012 via mobile

Its definitely best hotel in SA we stayed in. Perfect check in with glass of wine, lovely room, awesome pool and perfect service! And even the sink falling out on my partner legs on our bathroom did not get us out of the mood!!!!:)

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Barcelona, Spain
Top Contributor
87 reviews 87 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 3, 2012

We didn't stay in the hotel so this review is only for the very-well-known tea service, recommended around Cape Town as one of the bests that you can find.
I am not dying for the tea, but I have to say that th different options I found here, the kind staff, all the different options which came along with the tea (free buffet with zillions of dishes) made me enjoy every second that I spent there. The gardens were also beautiful and everything for a very affordable price
I recommend you to make a reservation first and wear clothes accordingly.

  • Stayed December 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
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Bristol
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2012

We spent an unforgettable four nights at this wonderful hotel. We were upgraded on arrival to a classic suite which was just the icing on the cake. The staff were very friendly and helpful, we had two excellent meals at the hotel and at my wife's insistence the famous afternoon tea which lived up to its reputation. We will be saving up for another visit!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 30, 2012

Great rooms, service, food and atmosphere. Would definitely stay here again! Byron, the concierge, was a huge help. Booked us a tour to Cape of Good Hope, etc. for a reasonable price. Also the hotel allows you to use their shuttle car when available. The hotel is also a stop for the Hop On and Off Bus, so that's quite convenient.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Mount Nelson Hotel

Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Cape Town Central
#3 Spa Hotel in Cape Town Central
#7 Family Hotel in Cape Town Central
#10 Romantic Hotel in Cape Town Central
#13 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Official Description (provided by the hotel):
Set in the vibrant heart of Cape Town, Mount Nelson Hotel offers easy access to all that’s happening in this dynamic city. Enjoying a superb location at the foot of Table Mountain, and just a short stroll from downtown, Mount Nelson Hotel offers the perfect combination of leafy tranquillity and contemporary buzz.Whether dining on exotic Cape cuisine, soaking up the sun on any of the stunning beaches nearby or getting ready to stroll down fashionable Kloof Street, guests have the ideal central base from which to discover this exhilarating city. ... more   less 
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa

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