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“Unforgettable trip of a life time” 5 of 5 stars
Review of Cape Grace

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Cape Grace
5.0 of 5 Hotel   |   West Quay Road | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa   |  
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Stay 5 and Save 25%
Ranked #8 of 103 Hotels in Cape Town Central
Chicago, IL
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
“Unforgettable trip of a life time”
5 of 5 stars Reviewed October 14, 2013

I meant to write a review but you know how it goes, life happens and the time is an essence.
We had the most wonderful stay here. Location was perfect and very safe. Room was amazing and the service was top notch. We stayed at the 1 bedroom suite overlooking the pool with multiple balconies overlooking the marina and the V&A. There were fresh fruit basket in our room with the all the comfort you can wish for. Staffs were courteous and accomodating. I'd definitely stay here again.
For the ladies from the states, croc or ostrich leather goods are super deals!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,139 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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boca raton
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 14, 2013

We recently went to Capetown and had an amazing experience in Capetown but the Crowning Jewel was the Cape Grace Hotel. The rooms were beautiful - the views of the Harbor were amazing and the service was impeccable! What made it so OUTSTANDING was when the Staff said "Welcome Home", they actually meant it. We spent 5 nights there before and during the beginning of our Tauck Tour of South Africa. A fabulous way to begin a trip!

Room Tip: Any room overlooking the harbor
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 14, 2013

My husband and i have stayed in top hotels all around the world and this hotel is right up there! The staff working here are exceptional and very well trained. My husband and I stayed here 2 years ago for 10 days and came for a second stay last week. From management level down to wait staff in the restaurant, we were remembered and a "welcome back" greeting was received by us from most staff on seeing us for the first time this visit! It is a sign of a great hotel that the staff remain on year after year, always with a smile on their faces and always wanting to go the extra mile for all guests.
The rooms are very spacious and we had a balcony with a spectacular view overlooking Signal Hill and Table Mountain and the yacht basin adjacent to the hotel. The bathrooms are luxurious with gorgeous bath products. The gym and spa are sufficient and the in house dining is superb.

If I have to find a fault, the only thing that needs improving would be a better quality toilet paper in the bathrooms please! We hired a car and never found a shortage of parking during our stay although I noticed another reviewer said they found a shortage. We stayed for 9 days. I would most definitely stay here again!

Room Tip: Choose a room facing the mountain and avoid the 4th floor as the gym and spa are on that floor.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inkpen, United Kingdom
Top Contributor
62 reviews 62 reviews
9 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 11, 2013

My husband and I had a wonderful stay at the Cape Grace on our visit to SA before setting off through the Winelands and Garden Route very good service and a wonderful position, only slight negative was a slight shortage of parking.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 10, 2013

We recently spent 4 nights at the Cape Grace and enjoyed every minute, The location is great and the staff is very attentive, The view of Table Mountain from our room was spectacular, the food and service excellent. Highly recommended!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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florida
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 9, 2013

The Cape Grace is a classy hotel - - great location, terrific staff, excellent food and bars - - what more could a guest want? Well, I cannot give them 5 stars because even though our group had 3 rooms and truly enjoyed our stay, it ended on a sour note because they refused to allow us to depart an extra hour after noon checkout - one hour - to depart! Come on, you must be kidding!!! Even one room would have been sufficient, but instead we sat in the lobby for that hour because they would not accommodate us. In my mind, zero excuse!

However, still a great choice for Cape Town!

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale
Top Contributor
64 reviews 64 reviews
40 hotel reviews
Reviews in 50 cities Reviews in 50 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 7, 2013

This was a splurge for us and was a wonderful place to stay. The room and bathroom were huge and had a separate dressing area. Everything in the room and common areas were beautifully decorated and very clean. The included breakfast included an extensive buffet and you could order from the menu. We also ate dinners in two of the bars (sandwiches and appetizers). It was walking distance to lots of shops and restaurants on the water front.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cape Grace

Address: West Quay Road | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Cape Town Central
#3 Business Hotel in Cape Town Central
#3 Family Hotel in Cape Town Central
#4 Romantic Hotel in Cape Town Central
#8 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Cape Grace 5*
Number of rooms: 120
Official Description (provided by the hotel):
Nestled on a private quay between the working harbour of Cape Town’s bustling Victoria & Alfred Waterfront and the serenity of an international yacht marina, Cape Grace is a welcoming and gracious sanctuary of tradition, sophistication and contemporary comfort. ... more   less 
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Also Known As:
Cape Grace Hotel Cape Town Central
Hotel Cape Town
Cape Town Grace
Cape Grace Cape Town, South Africa

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